Traveler reviews

Reviews in Russian

Here you may find some traveler reviews about Herzen House Hotel both left in our guestbook and submitted online. You may also share your travel experience on your favorite booking engine, or online travel community.

This hotel has been all I could ask for a short stay

Date: 22.06.2017

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Very nice hotel

Date: 20.06.2017

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Our stay was wonderful

Date: 11.06.2017

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Charming hotel

Date: 10.06.2017

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Amazing city and experience

Date: 10.06.2017

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Perfect base for exploring StPetersburg

Date: 22.05.2017

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I will come back!

Date: 02.03.2017

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Thank you_25.04.15

Date: 25.04.2015

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Gracias

Date: 06.04.2015

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What a nice and beautiful place

Date: 23.03.2015

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My true apriciation to all the personal

Date: 14.03.2015

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Smile

Date: 30.11.2014

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Très bon rapport qualité prix, situation excellente_Tripadvisor

Date: 13.08.2014

Nous avons séjournés 8 jours dans cet hôtel. Le prix est raisonnable, la situation parfaite à proximité de tous les monuments à visiter et des restaurants. Notre chambre était petite mais fonctionnelle et propre, nous ny étions que pour dormir, donc cétait suffisant. Il y avait la climatisation ce qui était indispensable vu les fortes chaleurs quil faisait, et les fenêtres sont super bien insonorisées (on nentend pas du tout la route). Le personnel est très accueillant et serviable. Le petit déjeuner est simple mais copieux. A toute heure vous pouvez prendre un café et un biscuit. Beaucoups de services sont proposés : conseil restaurant, prêt table à repasser...Read more sylvie p bayonne

Wonderful_Tripadvisor

Date: 05.08.2014

Very centrally located, just 1 minute walking time to the nearest metro station(Admiralteyskaya) and 5 minutes walking time to the Hermitage Museum. It's a small hotel with very quiet Read more Cem S Istanbul, Turkey

July,24,2014

Date: 24.07.2014

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July,21,2014

Date: 21.07.2014

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July,16,2014

Date: 16.07.2014

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July,12,2014

Date: 12.07.2014

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July,1,2014

Date: 01.07.2014

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A surprise, but ultimately a pleasant one_Tripadvisor

Date: 30.06.2014

The Herzen House Hotel is located on one floor of a building in St Petersburg. It is centrally located, conveniently just a couple of blocks from St. Isaac's Cathedral, and several good and one outstanding restaurants. When arriving a 3 am, it was a surprise to find out it's just on one floor and that there are other businesses, including another hotel! - on other floors. There was a guard sitting in the lobby by the ATM machine. The Herzen Hotel front desk person was very friendly, even at that hour, and we maneuvered through the adjacent breakfast room to my bedroom, which was a nice sized room with, as it turned out, the ubiquitous headboardless mattes with white duvet and pillows.Read more Frqtrvlr09 Anchorage, Alaska

Great reception staff an essential in St Petersburg

Date: 29.06.2014

Without the great staff we had at Herzon House and our private guide, St Petersburg would have been an even less user friendly place for tourists than it was. In the face of very little effort to accommodate English speaking tourists and a predominantly unfriendly service industry and transport, the staff at this hotel were outstanding in helpfulness, suggestions and assistance when having to communicate with anyone. The hotel was comfortable well located and gad a lovely free breakfast and great WIFI Read more GailSTivano Sydney

Danke

Date: 27.06.2014

Excellent

Date: 25.05.2014

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Amazing atmosphere and location_Tripadvisor.com

Date: 03.04.2014

I come to St.Petersburg mostly every month and always stay at Herzen House. Since I discovered this hotel in 2009 I've fallen in love. City center location, atmosphere, clean rooms, customer oriented staff. This hotel is perfectly managed by Natalia who is the general manager of the hotel; she is indeed so responsible, smart. efficient, keeps in touch whenever you need and built such a nice team. Read more DeRoMil,Italy

Great place to stay_TwoGs2014,Tripadvisor.com

Date: 01.04.2014

I had booked and paid from Australia so was wondering if it would work out but had absolutely no problems. Friendly and helpful staff who recommended some terrific restaurants near by. Enormous breakfasts and access to tea and coffee. Rooms were spotless and very quiet. Just around the corner from the Hermitage and the metro so an excellent choice for a stay in St Petersburg. Read more

Great location, staff and experience_ JoRo1981,Tripadvisor.com

Date: 27.03.2014

My husband and I just returned from beautiful St. Petersburg, spending 7 nights at the Herzen House while there sight seeing. From the airport taxi pick up they arranged for us upon our arrival, to the drop off at 4:30am for our early flight out - our experience with the Herzen House was great. The round the clock staff was extremely accommodating, from helping us with restaurant reservations to acquiring beers for my husband upon request. Even before our trip, the quick, efficient communications via email - answering all our questions, big and small, were so helpful in easing any of our stress in trip planning. The hotel location, as noted by all other reviewers, cannot be beat. And we were so happy overall with the prices - compared to other hotels in the same area. The included breakfasts and round the clock cookies, water, tea and coffee were wonderful touches as well. The room - we had a Comfort sized room - was just the right size. Overall, this hotel was wonderful. Thanks so much for an awesome experience. Read more

Our Guests_16.09.13

Date: 25.03.2014

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Wonderful stay

Date: 21.03.2014

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6-10 March 2014

Date: 10.03.2014

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Our Guests_10-28.02.14

Date: 28.02.2014

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Safe, clean, centrally located with a few points to improve_Tripadvisor.com

Date: 18.02.2014

In general: the location of this hotel was easy to find and very central. It is close to metro station, Hermitage, Nyevsky Prospect and many other major points of interest. Arriving at Herzen House, we were greeted by Irina who locked our luggage in a storage room for safekeeping until our room was ready and gave us introductory tips for a short stroll and lunch. Upon our return, our (superior) room was ready (Despite initially booking a comfort room, having read the tips here at tripadvisor we requested an upgrade for a superior via e-mail. The hotel staff were so nice to offer it to us free of charge). Irina also booked a cab for our return journey to train station and gave us a wake up call about six in the morning.dialectichulk, Helsinki, Southern Finland, Read more

27.01.14

Date: 27.01.2014

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Excellent_04.01.14

Date: 04.01.2014

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Comfortable and friendly_Tripadvisor.com

Date: 13.11.2013

This end of St Petersburg seems to be quite pricey for hotels, but this is a very good alternative to some of the more expensive options. The hotel is on the 4th floor of the building but don't let that put you off. There is a lift and when you get there you are greeted by friendly and helpful staff. The 'superior' room I was in was clean and comfortable with free WiFi and was quite spacious. Read more cibo-irl Dublin, Ireland

27.10.13

Date: 27.10.2013

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Nice mini-hotel right in the centre

Date: 25.10.2013

Stayed at Herzen House in October and was quite satisfied with it. The location is excellent, in a historic street, between Nevskiy Avenue and St. Isaac's Cathedral, close to the metro. The room is clean, the staff is polite, tea and cookies are freely available all day. Read more Lengyel P,Szarvas, Bekes, Hungary

13-21.10.13

Date: 21.10.2013

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Thank you_9-16.10.13

Date: 16.10.2013

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Excellent Location, Helpful Staff

Date: 08.10.2013

This hotel is in an excellent location and so many sights are walkable from it. The staff was exceptionally helpful for all needs, including taxi service, theater tickets, etc.....24 hour coffee, tea and cookies were great and a water bubbler in the breakfast room was helpful since we could refill our own water bottles. The breakfast was standard European buffet, but they will make eggs to order. Room was very clean and quiet. I would highly recommend this hotel. Read more Susan C, Goffstown, New Hampshire

Our Guests_04.10.13

Date: 04.10.2013

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Our Guests_20.09.13

Date: 29.09.2013

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Three beautiful days_21.09.13

Date: 29.09.2013

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We had a great time

Date: 29.09.2013

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Would definitely stay here again

Date: 21.09.2013

The staff are very good and deal with queries quickly and efficiently. Location is excellent within walking distance of all attractions. Clean ,secure hotel and would stay here again.Tea and coffee and dining room available all the time. Read more Margaret, Ireland _booiking.com

Friendly and excellent location

Date: 19.09.2013

We stayed at the hotel for four nights at the end of April. The staff were all very friendly and helpful with restaurant tips (which were all very good) as well as all the questions about how to get to various places. The room was very clean and certainly adequate. Breakfast was good and any type of egg could be ordered separately. The location is perfect for all the main sights and if you want to go further afield, there is a metro station within a short distance. We are planning to go back to this hotel again when we visit St. Petersburg. Read more Munro1951, Wassenaar, The Netherlands_tripadvisor.com

The location is the best for money

Date: 17.09.2013

The location is the best for money, especially if you book in advance and get the best price. Nevsky prospect just 7 minutes walking, and Isaakiy Sobor only 5 minutes! Standard European breakfast, 24 hours coffee/tea with sweets free :) wifi-connection is really fast. Read more Ilya,Moscow_booiking.com

NIce little hotel in a great location

Date: 16.09.2013

This hotel takes up the fourth floor of a building, so kinda tucked away. It's a great bang for your buck in it's location. A block from St. Isaacs. An easy walk to the Hermitage. We caught the "City Tour: Hop-on-hop-off" bus on the same block and trolley stops where also convenient. Despite being on a busy street, rooms were pretty quiet at night, so happy with that. Read more Houston, Texas_tripadvisor.com

Our Guests_september

Date: 08.09.2013

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We were very happy here_07.09.2013

Date: 07.09.2013

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I would describe this hotel similar to a Best Western Hotel in Canada

Date: 06.09.2013

A beautiful little gem very close to St.Isacc's cathedral We booked last minute and since all four stars and five star hotels were asking for over 160.00 Canadian a night we paid less and it suited us great. There is coffee, tea and cookies available 24hrs and it is very secure. I would describe this hotel similar to a Best Western Hotel in Canada. Read more Brian,Canada_booking.com

Very nice place to stay near the center

Date: 28.08.2013

We were a group of 24 people and used about half the rooms of the hotel. The staff was excellent and the process of arranging the group with Ekaterina the manager was great. We walked in and went straight to our rooms after a long flight from the USA. Read more Abounatom Brooklyn, New York_tripadvisor .com

Ottima posizione

Date: 23.08.2013

Ottima posizione, a due passi da prospettiva Nevskji, staff sempre cordiale e disponibile, camera silenziosa e pulita. Tè, caffè e pasticcini disponibili h24 gratis nella sala colazione. Read more Mauro,Italy_booking.com

Hyggelig og utrolig hjelpsomt personale.

Date: 22.08.2013

Utrolig rask respons på E-mail og god hjelp med å få ordnet med visa forut for reisen. Hyggelig og utrolig hjelpsomt personale. Fikk gode tips om sightseeing og kulturelle aktiviteter. Read more Ingun, Norway_booking.com

Enjoy our stay in every way

Date: 10.08.2013

Thank you for all your assistance wonderful staff always very helpful. Great place to stay. Enjoy our stay in every way.Joan and Alan

Great stay

Date: 27.07.2013

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Very nice place

Date: 26.07.2013

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Happy to come back to this hotel

Date: 25.07.2013

I travel often to St-Petersburg, and since I came first time to Herzen House, I wanted to come back here again. For business, for holidays with friends, this hotel fits me perfectly for its central location ( which is one of the best part of the city), for professional, helpful and very friendly staff, for nice clean rooms, for simple but good breakfast and for typical russian tea and coffee corner available at any time, and for competing room rates as well.I recommend this hotel to everyone who wants to discover the city or to stay for business. Read more 225ElenaParis Paris, France_tripadvisor.com

Nice hospitality

Date: 23.07.2013

Very cosy atmosphere and co-operative staff memebers. On the departure day our train was early in the morning.They packed our breakfast and gave. Very nice hospitality. Read more Manchi, Spain_booking.com

Sehr schönes und gemütliches Hotel im historischen Zentrum von St. Petersburg

Date: 23.07.2013

Kleines und gemütliches Hotel im Zentrum der St. Petersburger Altstadt. Sehr gute Lage, viele Sehenswürdigkeiten, Restaurants, Kaufhäuser, Parks und Newa Fluss sind zu Fuß zu erreichen. Das Hotel ist nicht sehr groß und sehr gemütlich, Zimmer sind gut ausgestattet und sehr sauber. Das Frühstück ist frisch und lecker. Personal war auch sehr freundlich und hilfsbereit. Es war eine schöne Zeit und wir waren sehr zufrieden. Jederzeit wieder! Das Hotel ist sehr zu empfehlen! Read more Tatre73_tripadvisor.com

Thanks for your warm welcome

Date: 21.07.2013

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Congratulations

Date: 18.07.2013

I have had excellent service from the staff at Herzen House providing support for my visa application. They have been very helpful, understanding, and prompt which is wonderful when you live on the other side of the world. I hope now that my visa is approved and that I get the opportunity to stay there. Regards, Dorothy Begg PhD MPH,NEW ZEALAND

Great place in the center of everything

Date: 17.07.2013

I was here with a group of 40 people in early July. The staff could not have been more helpful -- from giving us a welcome reception to helping us with tours, restaurant recommendations, and even directing me to the nearest pharmacy and writing down a suggested headache remedy in Cyrillic to give to the pharmacist! Our room faced the street and was a bit noisy at night, but since the whole city is up and about enjoying the late light, I don't think it could be avoided. Beds were comfy, there was plenty of hot water for showers, lights worked well,TV too. Read more GrantTraveler Stillwater, Minnesota, USA_tripadvisor.com

Una gran experiencia en San Petersburgo

Date: 17.07.2013

El Hotel Herzen House, además de ser bastante agradable, permite acceder a todas las atracciones turísticas de esta hermosa ciudad, de manera rápida y directa, a unos pasos del metro y sus empleados te atienden con mucha prestancia en todas las dudas o necesidades que tengas, mis sinceras felicitaciones al personal que labora en el Herzen House Hotel por hacer de nuestra estancia una placentera experiencia Read more Kurt M Mexico City, Distrito Federal, Mexico_tripadvisor.com

buen hotel

Date: 13.07.2013

Esta excelentemente situado, pudiendo hacer caminando las principales atracciones del centro de St. Petersburg, iglesias, museo Hermitage etc. Esta en un tercer piso (4º en Rusia) con ascensor. La habitacion que tuvimos muy buena y el desayuno tambien. Read more Galechim Buenos aires_tripadvisor.com

Our room was wonderfully silent

Date: 03.07.2013

Friendly, helpful staff breakfast room: the hours (nice and late) and the day-long access to tea/coffee, water. Location pleasant, central. Our room was wonderfully silent .Air conditioning adjustable to taste .Safe and fridge in the room. Read more Manchi, Spain_booking.com Priscilla , USA_booking.com

Be sure to ask for Maria as a tour guide

Date: 01.07.2013

This hotel is centrally located and within easy walking distance to most major sights. The staff were friendly and polite and helped me with tours. Through the hotel we found an excellent tour guide and toured with her for three days. Hotel also had a driving service to transport us to and from the airport and train station. Everyone spoke English. The only negative issue we had was that the complimentary coffee was awful. Tea was great though. They have a 24 house complementary refreshment area, and complimentary Russian tea and sweets on Wed. I can't say enough positive things about the wonderful staff and service, Be sure to ask for Maria as a tour guide. Read more Manchi, Spain_booking.com Lois,Canada_booking.com

The staff is very friendly and helpful.

Date: 30.06.2013

The staff is very friendly and helpful. They let us know of good restaurants and helped us find our way around. Our plane was very early in the morning, and they packed us a little lunchbox of breakfast, which was sweet. By the way, don't expect a lot of English speakers in Russia, therefore, the mere fact that the staff speaks English is a comfort. The location is excellent! Read more Manchi, Spain_booking.com

Probably the best place I’ve gone to!

Date: 25.06.2013

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Thank you

Date: 16.06.2013

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Lovely place

Date: 14.06.2013

Lovely people, lovely place, excellent accomodation.Giovanna,Italy

Super Danke!

Date: 07.06.2013

Tolles Zimmen, thompetentes und nettes Peisdual, Super Danke! Barbara,Austria

Dakujama za krasny pobyt

Date: 07.06.2013

Dakujama za krasny pobyt. Valmi prjany hotel, prjamni ludia,I love Herzen House! Karin, Yanka

Hotel je veľmi príjemný, tichý.

Date: 02.06.2013

veľmi dobrá lokalita v centre mesta, nebola som obmedzovaná uzatvorením prevádzky metra. Hotel je veľmi príjemný, tichý. Upratovanie izby super, bez akéhokoľvek obmedzovania hosťa. hotel vrelo odporúčam. Read more Karin , Slovakia_booking.com

Top Lage und schönes Zimmer

Date: 21.05.2013

Unser Zimmer war ganz neu und in einem schönen Stil. Die Fenster sind gut isoliert. Die Lage des Hotels ist hervorragend. Die nächste Metrostation nur 5min zu Fuss entfernt. Das Zimmer lässt sich nicht ganz verdunkeln und wird am Morgen etwas warm, wenn die Sonne scheint. Redare Tripadvisor.com Read more

A great 3 Star in a 5 star location

Date: 21.05.2013

The place is very value oriented. We booked on Booking.com and needed to make a change. We emailed the hotel directly and made the change. The staff arranged a driver from the airport and to the train station which helped us very much. They received ballet tickets prior to our arrival and held them for us. The room was a good size for European standards but best of all it was just a few blocks from the Hermitage and walking distance to great restaurants and shopping. If ever we were to visit St Petersburg again we would stay at Her zen House. Breakfast was also very good each day. SkibumFernie, Tripadvisor.com Read more

Excellent hotel, perfect location and super friendly staff!

Date: 19.05.2013

Located just 5 minutes walking distance from the Nevskij Prospective, this lovely hotel is perfect for every kind of stay in Saint Petersburg. The staff is incredibly friendly and they give you support for everything, from choosing the nicer restaurant (you can get discounts if you go to the ones affiliated to the hotel!), to send your postcards, to rent a taxi for you at a special price! The breakfast is included in the price and it is good, although not very sweet stuff are present. The rooms are very nice, although not really at the level of the price we have paid (327 euros for 3 nights). Although being a little bit more expensive than other hotel, Herzen house is absolutely recommendable!!! Amelie888, Italy, Tripadvisor.com Read more

Idealement situé

Date: 12.05.2013

A deux pas de l'Ermitage, du métro et des restaurants. L'emplacement permet de visiter la partie intéressante de la ville à pieds. Le personnel est sympathique et parle anglais voire français pour certains. La réception réserve les tables pour les dîners et permet d'obtenir 10% de réduction dans une liste d'établissements du centre ville. Chambre confortable mais le lit est petit. Petit déjeuner de bonne qualité mais le choix du buffet n'est pas très étendu. Petit bonus : thé et café avec biscuits en libre service 24/24. L'hotel est petit et semble avoir été constitué de la fusion de plusieurs appartements, ce qui donne un côté personnel et chaleureux. Lyon, France, Tripadvisor.com Read more

Zhang Bai Ping

Date: 10.05.2013

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Very good location in the centre of town

Date: 06.05.2013

Extremely helpful staff. Very good location in the centre of town. Very clean room. Nice breakfast. Munro Mature couple Wassenaar, Netherlands booking.com Read more

We had a thoroughly good stay here

Date: 28.04.2013

We had a thoroughly good stay here. The staff is extremely helpful and we will come in 2 years.Munro & Mieko, The United Kingdom

My stay in Herzen

Date: 15.04.2013

Due to my work, I visit and spend time in St.Petersburg at least 2 weeks every month. I have tried many different hotels, including five stars Hotel around the city. Finally I found my place. At first sight, customer service is very visible in Hotel. It is definitely comparable to five hotels even more I must admit. The place of Hotel is located just in the city center. Visitors who are looking for city center, can't find more than this. Cleaning is very good and well mantained. In the breakfast you find what you need. The bathroom is very nice, spacious shower what you need after a hard working day. So, few wrods on Herzen, very welcoming and kind staff, perfectly managed Hotel, in the very center of glorious St.Petersburg. If I do come back again? for sure..... Tripadvisor.com Read more

Loved this hotel

Date: 04.04.2013

We chose this hotel because relatives stayed here and because of TA's positive reviews. We were impressed that it lived up to our expectations on most counts. Herzen House is perfectly located in the heart of the old St Petersburg and closer to Palace Square than all of the upscale hotels close to the cathedral (Corinthia hotel, Grand hotel Europe or Kempinski).The staff was extremely helpful and friendly. Our room was very clean and had free wi fi; our bathroom has a heated floor. In addition, the atmosphere was really welcoming with tea, coffee and cookies available during the whole day. Other point is filtered water and in the hallway to refill as after as you like. If there were more stars I would give them! Tripadvisor.com Read more

This was certainly a great deal.

Date: 03.04.2013

This was certainly a great deal. The localization is the best possible. Also, the staff were super-friendly and all spoke English (something rare in Russia). The room was new, and super clean. The breakfast is good. The best value for your money. Pedro, Brazil, booking.com Read more

I’d definitely stay there again! :-)

Date: 01.04.2013

Very good value for money! Nice staff, perfect localization. Hotel is pretty simple but clean and comfortable. I'd definitely stay there again! :) Anna, Rauma, Finland_booking.com Read more

Comfortable, peaceful and quiet

Date: 05.03.2013

Very good location. Comfortable, peaceful and quiet. Not luxury, but provides all the necessities at a very goo price. Nice and friendly staff. Pertti , Seinajoki, Finland_booking.com Read more

Recommended.

Date: 13.01.2013

As usual, friendly staff, good rooms, tea and cakes 24 hours are nice. Recommended. Marek, Katowice, Poland, booking.com href="http://www.booking.com/hotel/ru/herzen-house.html#hash-blockdisplay4" title="Read more " target="_blank">Read more

Super hotel for location, friendliness and cleanliness

Date: 25.12.2012

You couldn't get a better placed hotel for exploring the heart of Petersburg. The staff are helpful and friendly, and while the hotel is not luxurious, the room and public areas were all spotless. Wednesdays they even lay on a traditional Russian tea with blinis! Thoroughly recommended Tripadvisor.com Read more

Yours Mr. and Mrs. Busch

Date: 12.12.2012

It was only two days, but we enjoyed our stay. It is an excellent hotel, clean and friendly .Yours Mr. and Mrs. Busch

The hotel is just GREAT!

Date: 10.12.2012

The hotel is just GREAT! Especially the people working in the kitchen and in the reception are very professional and kind. Thank you for everything! Slawomir,Poland

The location was excellent

Date: 03.11.2012

The location was excellent. We were between the Winter Palace and also Saint Issac's. The hotel is just off Nevsky and easily accessed from the train station. The cost of our stay was very reasonable considering our location. The staff were extremely helpful and their English was perfect. Aisling, Moscow, Russia, booking.com Read more

We wish to express our sincere thanks

Date: 25.10.2012

Dear Ms Alla, Mr Dmitri, Ms Anastasia and others at the Reception, My wife and I stayed in your hotel from Oct 01, 2012 to Oct 05, 2012. We wish to express our sincere thanks to all of you for making our stay and experience wonderful.We enjoyed St Peters burg and all the places.You were nice to depute a guide named Ms.Maria who took us for a day long tour to Peterhoff and Pushkin Palaces and very lucidly explained and showed us the history and culture of St Petersburg. In the hurry of departing we could not take any photograph of you people.Thanking you once again and with best wishes, SP SINGH & PRITI SINGH, NEW DELHI

Just a quick note to say a sincere ‘ thanks ‘

Date: 24.10.2012

Just a quick note to say a sincere ' thanks ' to everyone in the Herzen hotel , the trip was indeed memorable , we had a fantastic holiday ,the weather , the city , the hotel , everything was great , its such a pity that visiting Russia is so complicated for us here in Ireland , ie lots of paperwork , compliments to ALL of the staff on their excellent command of the English language , many thanks for everything .Liam D, Ierland

Great city and people

Date: 24.09.2012

Hello from New York City.Great city and people, thank you for your help! From Cynthia, Norma, Gonzo (Chrio)

Very centrally located, friendly helpful staff, coffee available all day

Date: 19.09.2012

Very centrally located, friendly helpful staff, coffee available all day. Located on the 4th Floor (with lift) and not noisy.Nicholas, Salisbury, United Kingdom, booking.com Read more

Wonderful service and friendship

Date: 15.09.2012

Shalom, Thank you again for your wonderful service and friendship during our stay last month. Below is our comment on trip advisor about The Herzen House. Take care,David

An excellent stay

Date: 10.09.2012

I found the secret warning heartedness in the staff an excellent stay! Thank you! M Luy,Vancouver, Canada

I will return to this charming hotel

Date: 10.09.2012

I will return to St.Peterburg and I will return to this charming hotel. And Ill recommend it to my friends. Thank you very much J Suirs, Vancouver, Canada

Thank you for such wonderful hospitality

Date: 10.09.2012

Thank you for such wonderful hospitality. I felt very comfortable and well taken care of here. P.Juhnke, Vancouver, Canada

Staff friendly & helpful

Date: 05.09.2012

Excellent hotel! Staff friendly & helpful especially Katrina, upon our late arrival we will recommend this hotel. Sarah & Joe Jordan, Philadelphia, USA

A delightful stay

Date: 27.08.2012

To everybody in this hotel.Many thanks for a delightful stay Great hotel, Regards from Rose and Liam, Ireland

Date: 25.08.2012

. , . . , .

Great place

Date: 24.08.2012

Great place. Very central. Clean and comfortable. Sean, Loke + Josh, Australia.

A great time

Date: 30.07.2012

Y all were very helpful! we had a great tie here in St. Petersburg! Thank you so much! The Engles Craig. Houston. Texas.

Everything was perfect

Date: 08.07.2012

Everything was perfect, we enjoyed a lot at the here with everything. Thanks. Torkish group.

. I would really like to come back

Date: 06.07.2012

The hotel is excellent and the staff is very considerate. I would really like to come back here again.Marianna. Italy.

We would definitely come back

Date: 01.07.2012

All very considerate staff in a very pleasant hotel. We would definitely come back.Jim and Maria. Canada.

Date: 26.06.2012

. . . ..

Your hotel is lovely

Date: 25.06.2012

Thank you for our kind welcome to St. Petersburg and Herzen House. Your hotel is lovely. The staff was very friendly and helpful. We very much enjoyed our stay. St. Pauls Episcopal Church youth group. Richmond VA USA.

We feel very lucky to have been able to stay here

Date: 17.06.2012

Thanks so much. We feel very lucky to have been able to stay here. Your hotel is a real gem, clean, comfortable and convenient. The staff is very nice and helpful, Alla and Ekaterina were exceptionally wonderful, very pleasant and patiently answered all our questions. We would recommend you to anyone visiting St. Petersburg. Sue and Phillip, New York.

Great location with very warm welcome

Date: 06.06.2012

Hotel is perfectly situated in the very heart of the city. The Hermitage, Nesvkii Prospect and other major points of attraction are very nearby. The staff is very helpful to give all the information you need. The atmosphere is really welcoming with tea, coffee and cookies available during the whole day in the small but nice breakfast room. My room was very clean and spacious for Russian standards. Very good value for the money with also free Wifi. I would recommend this place for business travelers as well as for tourists. RiaLaenen,Belgium, tripadvisor.com Read more

It was like our second honeymoon!

Date: 06.06.2012

I and my husband were in hotel for 7 days. It was like our second honeymoon! Ive enjoyed every min in Herzen House! The service is excellent. The room is very clean and pleasant to be there. Everything I needed was in the room. Every question I asked I had the answer. The location is perfect. Enjoyed here very much and we hope to be back in our next visit in this beautiful city. Anna and Leon

Vielen Dank

Date: 06.06.2012

Vielen Dank for knapp eine Woche Gulasch-Zimmer! :-) delicious! Enya

Wonderful accommodation.

Date: 01.06.2012

Thank you so much for your wonderful accommodation. This is a safe place with a delightful staff very helpful! If we come back to the St.Petersburg, we will stay here. Mary, Colorado, USA

Posizione strategica

Date: 19.05.2012

Posizione strategica e personale molto disponibile e preparato. Adriano Massimi, Italy

Many thanks to you and your staff

Date: 15.05.2012

Natalia, Many thanks to you and your staff - in particular Ekaterina. We've enjoyed St. Petersburg and Herzen House very much and your kindness in indicating excelent Restaurants - like TEPLE and Gogol - made our stay in your beautiful city a real pleasure. We really hope to come back some day.Oskar, Brasilia, (booking.com)

Great location, Nice staff - very helpful

Date: 13.05.2012

This little hotel is very centrally located, within easy walking distance to the st Issacs and Winter Palace. The newest Metro station (Admiraltiskaya) is just around the corner. There are quite a few nice restaurants nearby too - we tried Teplo (ok Russian food, but somehow seems more popular than it should), Clean Plate Society (a basement fusion restaurant, great grilled shrimp salad and cheese burger, very reasonable price, a little smoky but worth visit), and several cafes. The hotel reception desk is very helpful - all young people and speak fairly good English. They told us how to take the Metro and change to the mini bus to Peterhof and recommended taking the high speed boat on the way back. Great suggestion and the experience and the views were nice both ways! Their restaurant suggestions tend be tied to restaurants that they have relations/discounts, and hardly any Russian ones. We were able to find some on our own, and by just walking into restaurants that looked good. We were happy that our room was ready when we arrived at 9am after the overnight train from Moscow, so we were able to take shower before heading out. The shower is Very good - hot water and great water pressure. The bed is nice enough, but tight, like double-bed size, with 2 separate thick covers. The air conditioner in the room is very good and came with an easy to use remote control. Our room faced the courtyard, so it was quite nice. Everything was clean, and it had plenty of closet space and drawers. Mssylvita, California, tripadvisor.com Read more

You made me feel like I am at home.

Date: 05.05.2012

Dear Herzen House team: Thank you so much for the wonderful gifts. Well come on my next birthday. You made me feel like I am at home. Thank you so much. Huig/USA

We had a great time

Date: 05.05.2012

Spb is really beautiful. We had a great time at the Herzen Hotel. The stuff is very helpful.Thank you!!!Vicente, Maria Ynes, Cecilia/ Brazil

Gracias

Date: 05.05.2012

Thank you very much! Gracias! Spb is a nice and wonderful city and the people are very kind. Sylois and Susanna Baquero/ Colombia Sud America

Una ubicación muy buena

Date: 02.05.2012

Tiene una ubicación muy buena, al lado de los monumentos más importantes, y en los alrededores hay restaurantes,cafeterías y tiendas. Todas las chicas que se turnaban en Recepción fueron muy amables y me ayudaron mucho. El desayuno fue básico pero suficiente. Maria Elizabeth Osobliwa, Madrid, booking.com Read more

A lovely staff

Date: 01.05.2012

A lovely staff central to things. Very pleased with this choice. Kemp, N.Irleand

Merci

Date: 30.04.2012

Merci encore pour votre gentillesse durant mon séjour qui a été très agréable j'espère vous rendre visite une autre fois avec ma famille en attendant je vous envoie mes meilleures pensées, Hôtel parfaitement situé, parfaitement tenu par une équipe d'une extrème gentillesse et compétence ( service de taxi parfait, attendue à l'aéroport). Je ne peux que le recommander, d'autant plus que mon séjour était de 14 nuits et que je m'y suis sentie très très bien.Le Herzen est à 3 mn à pied de l'Ermitage et à 2 mn de la Perpective Nevsky. Annette Combaz, France_Expedia.com Read more

Leonardo Marzagalio

Date: 30.04.2012

Dear Natalia, It was a great pleasure for me and my wife to stay in your hotel in St.Petersburg.We appreciate very much your kindness.And be sure that I will recommend your hotel to all my friends that want to visit your beautiful city.Hope to come back again and see you all! All my best from Italy.I send you a photo taken in Hong Kong City Hall. Leonardo Marzagalio Read more image

First class location

Date: 27.04.2012

First class location within easy walking distance of major sites, restaurants and metro, friendly well informed and efficient English speaking staff, comfortable rooms, tea/coffee available all day. David Grove, Blackrock_booking.com Read more

Recomendo, sem duvida

Date: 22.04.2012

Gostei especialmente da forma amavel, commo os hospedes sao tratados, numa cidade dificil como San Pertersburgo, voce chegar a qualquer hora que sempre tera um cha ou cafe lhe esperando, um guarda chuva e qualquer informacao, por um preco justo, e muito bom. A localizacao e excelente, praticamente ao lado do Hermitage. Recomendo, sem duvida Miriam Bolsoni, Brazil_booking.com Read more

Un excellent acceuil

Date: 15.04.2012

Un excellent acceuil. Sejour tres agreeable dans une magnifique ville.Jacques et Micheline Michon,Michel et Bouboule Doneddu

My favorite place

Date: 14.04.2012

My favorite place to stayin in St. Pete. Frendly and helpful staff. Michael Brun, London

Merci pour votre acceuil

Date: 12.04.2012

Merci pour votre acceuil chalereux dans votre maison qui porte le nom de mon arrier arrier grand-pere! Cornaz

We ve had a great time

Date: 10.04.2012

Saint Petersburs is a wonderful city and we ve had a great time. The staff at the hotel are very charming and very helpful. Thank you! Richenda et Chris Shorland

Hotel is located perfectly

Date: 08.04.2012

Hotel is located perfectly in central as its only minutes from the Hermitage, St Isaac's Cathedral and Nevskiy Prospect. The boats for the canel cruises and Peterhof are about a 10 min walk. The Opera House is not far away, about a 15 min walk. Corner Store for water is about ten feet away also. Jamie, Canada_Tripadvisor.com

Merci pour le chaleureux accueil de l’hôtel et pour disponibilité de son personnel.

Date: 05.04.2012

4 avril 2012 Merci pour le chaleureux accueil de l'hôtel et pour disponibilité de son personnel. J'ai choisi l'hôtel Herzen car je suis un descendant direct de A.I. Herzen. Sa plus jeune fille, Olga, fut mon arrière grand-mère. Je l'ai connu car le jour de ses 100 ans j'avais 8 ans et je participais à la célébration de son anniversaire. J'espère revenir dans cet hôtel comfortable et chalereux. Joël Amphoux.

Fantastic

Date: 30.03.2012

Fantastic beds and lovely staff would glad come again. Thank You! James Kennedy

Sehr gute zentrale Lage mit guter Verkehrsanbindung

Date: 21.03.2012

Besonders nette und hilfsbereite Mitarbeiter, sehr gute zentrale Lage mit guter Verkehrsanbindung, viele Sehenswürdigkeiten gut zu Fuß erreichbar, sauber und gepflegt! Es ist keine Schickimicki-Micki-Huette, aber ein echtes "Herzen" Haus, das durch das nette Personal ueberzeugt - und ich jederzeit gerne weiterempfehle!I Natasa Pogatetz, Graz; booking.com Read more

Personal welcome

Date: 28.02.2012

Very friendly staff, great and personal welcome, rooms clean and well-provided and excellent location. Kate Branney, Newcastle (GB); booking.com Read more

Le personnel très accueillant tant pour la préparation du voyage que sur place.

Date: 24.02.2012

Le personnel très accueillant tant pour la préparation du voyage que sur place. le design "surprenant" des meubles en "bois"; Sinon hotel très calme.Jacques Guers, Saint-Cloud (FR);booking.com Read more

Every single member of staff was first class.

Date: 19.02.2012

The staff could not have been more friendly and helpful. Nothing was too much trouble from booking train tickets to reserving restaurants to booking shows. Every single member of staff was first class. David Nash, Colchester (GB); booking.com

Très bonne situation pour visiter la ville à pied.

Date: 17.01.2012

Très bonne situation pour visiter la ville à pied. Personnel très serviable parlant bien l'anglais. Petit déjeuner correct. Chambre toujours très propre, très calme, située côté cour. Booking.com_ Georges Gassner, Reichstett (France)

Très bonne situation pour visiter la ville à pied.

Date: 17.01.2012

Très bonne situation pour visiter la ville à pied. Personnel très serviable parlant bien l'anglais. Petit déjeuner correct. Chambre toujours très propre, très calme, située côté cour. Booking.com_ Georges Gassner, Reichstett (France)

2º vez en Herzen House hote

Date: 12.01.2012

Durante 7 días he vuelto ha residir en este hotel, por segunda vez en lo que va de año. Influyó mucho el que volviese a escoger este hotel los buenos recuerdos que tuve en la primera estancia, así como la influencia de Anastasia, una verdadera businesswoman que en el verano pasado trabajó como recepcionista, ya no, y con quien hice los trámites previos relativos a la contratación del hotel por Internet. Tripadvisor.com, Madrid Read more

Many thanks to an exceptional employee

Date: 03.12.2011

People make the place and Alice has made the Herzen House a 5 star hotel for me!Her enthusiasm and kind attention were exceptional. She went above and beyond the call of duty to show us a Saint Petersburg that is so much more that beautiful historic buildings that house incredible museums and ballets. Alice made my stay unforgettable. Many thanks to an exceptional employee. Steve Cunningham, Orlando, USA. Florida

Unbeatable!

Date: 27.11.2011

Stayed here the 3rd week in Oct and it was FANTASTIC! First of all, the people there were absolutely STELLAR. Alice, Anastasia, Natalya, Evgeny...SO charming and helpful and PATIENT! The hotel is in a GREAT location, walking distance to SOOOO many things, restaurants, grocers, the Post office, shops, metro, and of course attractions. The room was SO lovely, and SOOO clean! When I was there , the hotel was not packed and they gave me an upgrade, which, my European standards, was HUGE! Bathroom too, and who doesn't love the floor tile warmer and the towel warming rack?? I was right on the street side, which is no bother to me, as I am from the city and actually like a bit of traffic sound. But even if you don't, it was not obtrusive. Bed slept like a DREAM! North Carolina, Tripadvisor.com Read more

WiFi internet in room was very flaky

Date: 23.11.2011

I very much agree with the other reviewers that this hotel is a very good value for the money. It was clean, the breakfast was decent (and included), it is an excellent location, the staff were very kind and helpful, and the management obviously work hard to attain a high standard of quality in this price range. sfchris, Tripadvisor.com Read more

Ill recommend this hotel to my friends.

Date: 16.11.2011

Im a Brazilian tourist and enjoyed very much my staying in Herzen House. The receptionist are friendly and kind. Ill recommend this hotel to my friends.Hauer da Silva

My dear friends

Date: 14.11.2011

image

Special thanks to the friendly and helpful staff

Date: 10.11.2011

We had a really pleasant stay in St.Petersburg and we are really impressed by the city. Special thanks to the friendly and helpful staff in Herzen House- we really like it here! Norbed, Maria & Judith, Austria

What a wonderful hotel

Date: 29.10.2011

What a wonderful hotel. Brilliant location, great service perfectly clean. All the staff are so helpful, friendly and happy. they are always happy to help with big smiles. It takes a big difference to your stay. Thank you, Herzen House. You are great.Andrea Hodgson and Lee Harris

Thank you, Alice

Date: 24.10.2011

We have had a very pleasant stay in your hotel. Accommodation is good, clean and breakfast is very nice. cant praise the reception staff enough-nothing was too much trouble to arrange for us-in particular Alice was most helpful + provided our daughter with a lovely birthday meal we really appreciated. thanks again for you attention your English is very good.Whitehead Judy, Paul, Emma image

You have been so helpful and friendly

Date: 21.10.2011

To the Herzen house hotel team (reception + breakfast): You have been so helpful and friendly to us! Thank you! We wish you all the best for the future!Sanne Bakker and her father

Un muy buen recuerdo

Date: 20.10.2011

Pasé unos fabulosos días en san Petersburgo del 4 al 13 septiembre, residiendo en el Herzen Hotel. Mi habitación era silenciosa y siempre muy limpia. El trato con la gente de recepción fue muy agradable, fueron muy amables conmigo, especialmente Anastasya que me ayudó mucho en la comprensión de palabras rusas que deseaba utilizar para mis salidas en san Petersburgo. Tripadvisor, Spain. Read more

Vicino alle principali attrazioni turistiche

Date: 10.10.2011

Personale molto giovane e competente . Qualità del servizio e assistenza ottima per tutto quello di cui si ha bisogno . Biglietti teatri, escursioni, ristoranti, musei , transfers all' aeroporto . Tripadvisor, Italy Read more

Anastasia

Date: 10.10.2011

Anastasia at reception is really nice and helpful.Great location and good price. Booking.com/Roberto Gamba, Mappano di Caselle, Italy. Read more

10 mins walk to Hermitage

Date: 07.10.2011

Cant ask for more with this price. Located centrally, 10 mins walk to Hermitage / nearest metro station and many nice restaurants around. With free water / coffee 24 hours a day. Clean bedroom. Booking.com Read more

Thank you for the privilege of staying

Date: 04.10.2011

Thank you for the privilege of staying in this wonderful hotel exceptional staff who are always helpful and happy. Well done to all of you. Ii would recommend highly to others, due to the ease of organizing everything via internet/e-mail, reliability and value! Cheers!Robert and Frances Poliniak

Mini hotel, proche de la Nevski Prospekt

Date: 01.10.2011

Mini hôtel au 3eme étage d'un immeuble, accueil et service impeccable, à moins de 5mn de la Nevski Prospekt et proche des lieux touristiques. Chambre climatisée et de dimensions correctes. Buffet petit déjeuner très correct. Restaurant au pied de l'immeuble très agréable. Tripadvisor, France Read more

Vicino alle principali attrazioni turistiche

Date: 01.10.2011

Personale molto giovane e competente . Qualità del servizio e assistenza ottima per tutto quello di cui si ha bisogno . Biglietti teatri, escursioni, ristoranti, musei , transfers all' aeroporto . Tripadvisor.com, Italy Read more

Nice hotel with perfect location

Date: 30.09.2011

This so-called mini hotel in the very centre of St. Petersburg is perfect for exploring the nearby top sites of the beautiful city. I come to St. Petersburg regularly, and this time I wished to stay close to the main sights. The hotel is situated in Bolshaya Morskaya, a few steps from the Isaac cathedral, The Winter Palace and the Admiralty. The hotel is clean and functional, the staff is friendly and helpful, and the address is very convenient if you don't want to spend a fortune to stay in the top class hotels in the neighborhood. Tripadvisor.com Read more

Adequate and Affordable Alternative

Date: 30.09.2011

As most reviewers have said, this hotel is centrally located and less expensive than most others in the area. You can easily walk to most tourist attractions, and the staff all speak English and are both welcoming and helpful. Nearby are plenty of restaurants, our favorite being an Italian one, Probeka, which is attached to the building that the hotel is in. Turn left when you leave the hotel; then left again. Tripadvisor.com Read more

Hidden treasure!

Date: 28.09.2011

The location of Herzen House could not be bettered, half way between St Isaacs cathedral and Nevsky Prospect, and closer to Palace Square than all of the upscale hotels close to the cathedral (Astoria, Angleterre, Petro Palace and the coming Four Seasons). But it isn't competing with upscale hotels at all. The premises occupy two floors of an old apartments building with centrla stairwell/lift separating the rooms into three "sectors" on each floor. Breakfast is served in a small cafe-style room which is open all day for free self-service tea/coffee/biscuits which is a very useful facility - it's "on tap", with a quiet place to sit, whenever you want it. Rooms are clean, well furnished (though the double bed is cramped) and with perfectly adequate bathroom (shower, no bathtub). Road noise was not a problem on the fourth floor - hardly noticed any noise at all - and there was no noise at all from the nearby breakfast room. Toiletries provided and telephones in all rooms were unexpected bonuses at this price level.Reception was welcoming and helpful, with English spoken. Highly recommended, would not hesitate to return. Tripadvisor.com Read more

We had a most enjoyable time at your hotel.

Date: 25.09.2011

Thank you for your hospitality. We had a most enjoyable time at your hotel. Veronika and David,Australia

Exceptionally satisfactory

Date: 20.09.2011

Exceptionally satisfactory which means you do the essentials of a pleasant hotel stay very well. Thus a very good value for the dollar. Colorado, Danver,USA

We will recommend everyone in London

Date: 20.09.2011

Thank you for a lovely stay in St. Petersbourg, comfortable rooms smiling helpful staff and lovely breakfast lady! We will recommend everyone in London.

Truly memorable experience

Date: 15.09.2011

Thank you all so much, wonderful rooms, service and helpful staff have made our stay in St.Petersbourg a truly memorable experience. Rhodes_ Oxford, England

Excellent location and value

Date: 13.09.2011

Situated close to many of the major sites,e.g. 5minutes from St Isaacs and the Hermitage. Close to a great selection of restaurants ranging from very expensive to inexpensive. Hotel is clean, breakfast is good. Staff speak English and are very helpful. We have been here for eight nights an give it a thumbs up. Triapdvisor.com Read more

All the staff of the hotel was very helpfull and kind

Date: 06.09.2011

I just want to sent all my gratitude for the service received in your hotel All the staff of the hotel was very helpfull and kind. The service was great and perfect specially the location, near to everywhere. So i just want to give the thanks and of course i hope to visit your beautiful city so many times. Thanks and regards, Dan Martinez_Hotel Beds, Booking agent

Wonderfull

Date: 05.09.2011

Position of Hotel is wonderfull and persons were very kind and helpful.But the most important thing is that was very very clean and they thought and arranged what you need in the hotel with your family. Booking.com/Halil Ibrahim Metin, Izmir Read more

Excelentes

Date: 03.09.2011

Su trato y la limpieza son excelentes. Booking.com /Salvador Sala, Spain Read more

More better, than we expected

Date: 01.09.2011

Very nice hotel with a friendly and helpful staff. As for the city, it was much more better, than we expected. Well definitely come back! Lauro and Tatiana

Location is perfect

Date: 25.08.2011

Location is perfect, staff is very helpfull, kind and smiling. The room is very clean, comfortable and wide enough. The best hotel with the reasonable price so what the client wants more... Thank you for Herzen House for a nice stay and thank you for booking.com for showing us these choises :) R. Ayda Eren, Istambul. Read more

I will definitely come back!

Date: 14.08.2011

Absolutely amazing place! Very friendly. Beautiful sights. Hotel is perfect right in centre of St.-Petersburg and staff very helpful. I will definitely come back !Jo Wood, England

Cool place

Date: 11.08.2011

We have a nice trip in Pete. Wonderful city, cool place. I hope to go back here again. Thanks for it all!!! Vladmyr and Maciel, Brazil_Expedia Travellers

Fantastic holiday

Date: 03.08.2011

Hello Natalia and all the Staff at Herzen House.... We have had such a fantastic holiday, St. Petersburg is all we thought it would be. We cannot thank all of you enough, for making our stay in your hotel and city a memorable occasion. Certainly hope to come back to the Herzen Hotel one day, in the not to distant future. Keep safe and well. Jeff & Glenis Haseldine, England image

You are most kind

Date: 29.07.2011

Thank you so very much for the lovely Russian folkart compact mirror. It is so beautiful. I will treasure it as a souvenir of St. Petersburg and our stay at your lovely hotel. You are most kind. Dust Barbara, Travel All Russia, USA

Wonderful staff , beautiful city and on my list for a return visit

Date: 20.07.2011

Had a wonderful 7 nights at Herzen House,. Staff very welcoming, helpful and certainly a comfortable hotel. No flash but hotel very clean, breakfast healthy and position- you can't get better. Good restaurants nearby and Nevsky Prospect very close but not so close that you feel its busy-ness. I had made a mistake with my booking but that proved to be no issue or problem for the hotel. The complimentary Russian afternoon tea was a surprsie and very enjoyable. The rooms are not huge but comfy and as it was June who spent time in their room when there was so much to do and all in alking distance. Hermitage 10-15mins walk ( max), St Isaacs- 5 mins, Nevsky Prospect 7-8 minutes. Will certainly stay again. Read more Tripdvisor.com, jordanamman23

Thanks to the Staff

Date: 17.07.2011

Thanks to the staff for all their help and for making our stay in spb most enjoyable. card use+ location+clean. Cleoni Neil, Ireland

Small is good

Date: 15.07.2011

Great location, easy walking distance to Hermitage and all main attractions. Staff helpful and knowledgeable. Rooms small and could do with a fridge. A/C did not go below 18 degrees which was just about OK as the outside temperature was in the 30's. Self-service breakfast only but free all day tea and coffee. Free internet access. Tripadvisor.com, London Read more

We have had an amazing time

Date: 13.07.2011

GREAT LOCATION, FRIENDLY STAFF. WE HAVE HAD AN AMASING TIME IN RUSSIA! OUR PERSONAL THANKS TO ANASTASIA FOR HER HELP AND SORRY WE WERE UNABLE TO SAY GOODBYE TO HER PERSONALLY! BYE, BYE, ANASTASIA! THANK YOU! CYNTHIA HASSELL, ISRAEL

Great spot to stay

Date: 08.07.2011

This is a great spot to stay. Well priced in a very expensive city, and really handy to everything. The staff spoke good English and were very helpful. Highly recommended! Read more Tweed heads South_Tripadvisor.com

This is a great find in St. Petersburg

Date: 07.07.2011

All the contacts with hotel staff, from reservations, to transportation from the airport, to being there for 3 days were perfect. They could not be nicer, or more supportive. The location is great. 10 minutes to the Hermitage, and 5 minutes to Nevsky Prospect. The rooms are clean, WiFi in the rooms and common areas is free. A good breakfast and they have a Samovar Service during the week with good cookies!! You can not ask for a better value, nicer and more supportive people. This is a great find in St. Petersburg. Oren Guter, Israel_booking.com Read more

A jewel of a hotel

Date: 03.07.2011

I wanted to tell you how wonderful the Herzen house staff was to us. You have found a jewel of a hotel. I am not at all sure that the Kempinski or Grand hotel would have done the same!! Also, the VIP tickets we bought from the Herzen House were great--as promised we by-passed the queue and had an enjoyable time re-examining the Pazyryk carpets. Penelope Hays, Washington, USA

Thank you all

Date: 01.07.2011

Thank you all for helping to make our stay in St Petersburg so memorable. Ray and Val Wilson. image

I am writing to say a ‘BIG’ thank you.

Date: 30.06.2011

Dear Ekaterina, I am writing to say a 'BIG' thank you. We have received the hotel vouchers together with receipts for payment of fees. We are both very impressed with the service and attention we have received from so many staff members at Herzen House Hotel. Please convey our thanks and appreciation to Natalia, Marina and Yury as they have all shown an extremely high level of attention and courtesy in responding to our request. We are looking forward very much to our visit to Saint Petersburg. Best Wishes and Regards for a Happy Summer. Deane Hayes and Murray Woolley

My wife and I had a wonderful stay

Date: 30.06.2011

Vladimir and colleagues, My wife and I had a wonderful stay at your hotel and in St Petersburg. Thank you for your excellent friendly service. Best regards, Eric Wooding

Ever the best

Date: 29.06.2011

Herzen House ever the best! Roberto Perrela, Italy

Thank you Herzen House!

Date: 26.06.2011

Thank you Herzen House! Rooms were basic but very clean, tidy and functional. Location was brilliant- walk to everything. Good restaurant next door and others nearby. Supermarket on corner as well for those small things. Staff were fantastic- friendly and helpful- although I could not get to Novgorod!! But that will be next trip when I again stay at Herzen House! Breakfasts nourishing.Had a mix up with my booking- my fault as I extended my stay- Herzen House staff found me another hotel for the one night I needed. Had a slight hiccup with flight coming in- delay in pick up at airport ( but traffic in St P can be horrendous) but arrived and then found a bottle of champagne and a free transfer back to make up for my having to wait! Certainly will recommend to everyone and certainly will stay again. Note- quietness of first room was wonderful (back room facing courtyard); front room was a little noisier. Recommend you take eye shades if you are there in summer- White Nights- are indeed that. But, then there is so much to see and do in St P that who wants to sleep too long!! Christina, Jordan_venere.com

What a nice hote

Date: 24.06.2011

What a nice hotel & staff warm and welcoming! Edward Turner , USA

It was so nice to be in Herzen hotel

Date: 24.06.2011

Dear Natalia, It was so nice to be in Herzen hotel and we enjoyed our stay very much. As I mentioned I noticed a lot of improvements and all the staff (including Vladimir) was so cooperative. They are all very nice young people. Thank you very much Natalia, Stefano, Italy Tour Leader and owner http://www.transylvanianrugs.com

You, imperial one!

Date: 23.06.2011

We have had a wonderful stay here, your city is wonderful as you, imperial one! Lilo & Gloria, Argentina

affordable price

Date: 23.06.2011

This is a superb small hotel right in the heart of St Petersburg, at a very affordable price. The staff speak good English and were very helpful at all times. We came to rely on them for all our needs during our four-day stay which was very comfortable.Read more Raymond Wilson, Great Britain_booking.com

Nice hotel in St. Petersburg

Date: 22.06.2011

My fiance and I stayed the night of June 12th at the Herzen House. The room was very comfortable and the staff was extremely courteous and all spoke English very well. I booked online through their reservation system. They require one night's deposit and request a copy of your credit card and passport. After a little back and forth, I was able to get them the necessary info. They were very accommodating through the process of booking from the US.Read more Akissner, New York City_tripadvisor.com

Avere la possibilità

Date: 20.06.2011

Avere la possibilità di prendere un te ' tutte le volte che ne avevo voglia. Maurizio Mancini, Italy_booking.com

This was really nice

Date: 19.06.2011

This was really nice stay and we will glad to come back again. Dariusz Andrian, Poland_booking.com

Parfait!

Date: 15.06.2011

j'y ai séjourné avec mon fiancé durant les nuits blanches et bien que cet hotel ne soit pas simple à trouver (sauf si on y arrive en taxi, que l on peut commander avant notre arrivée à l hotel, avec l avantage d avoir un prix fixe) il est idealement situé; on est à deux minutes à pied de la nevsky propekt et à 5 de l Ermitage. L accueil y est bon, le petit dejeuner, pas très local mais suffisant pour bien démarrer la journée. et le ménage est bien fait. Vraiment un bon souvenir. Tripadvisor.com Read more

We`ll be back!

Date: 13.06.2011

Thanks for a great stay! We`ll be back! Amriel & Adina, USA

Great hotel for the value

Date: 12.06.2011

First, let me say that all of my contacts with hotel staff, from reservations, to visa support, to being there for 6 days were perfect. They could not be nicer, or more supportive. The location is great. 10 minutes to the Hermitage, The Neva and 5 minutes to Nevsky Prospect. The rooms are clean, but spare. The TV is good for Europe, with BBC and CNN. WiFi in the rooms and common areas is free. A good breakfast and they have a Samovar Service during the week with good cookies!! Read more Rogerjm, Olympia, WA_Triapdvisor.com

Spasiba!

Date: 10.06.2011

Spasiba! Hotel Herzen! Friendly, helpful personal, good breakfast, clean rooms and above all, well situated. Kind regards. Steyn & Elna Pieterse_travellallrussia.com

Thanks for s great stay

Date: 01.06.2011

Thanks for s great stay in St.Petersburg and especially Herzen House. Very central, comfortable rooms. A huge thanks to the helpful staff, especially when my mobile jammed. Carmel & Joan Stewart, Australia

Helpful English speaking staff

Date: 01.06.2011

Easy walk to all major attractions. Helpful English speaking staff. Breakfast more than adequate - and could make tea/coffee outside breakfast hours.Read more Henry Zelas, Christchurch.

Herzen house un hotel excellent rapport qualité/prix .

Date: 25.05.2011

Accueil chaleureux. Personnel Adorable. Mérite largement ses 3 étoiles. Propreté impeccable. Petit déjeuner comme à la maison. et surtout l'emplacement moins de 10mn à pieds de l'Ermitage, St. Isaac et St. Kazan.La majorité du personnel chaleureux, disponible, pratique l'Anglais. Tripdvisor.com Read more

Very nice weekend

Date: 23.05.2011

Very nice weekend in sunny St. Petersburg. Lovely city! Thank you for the comfortable stay and wi-fi connection. Riikka, Finland.

Friendly staff

Date: 19.05.2011

The staff was very friendly and hepful, the room was clean and comfortable, the breakfast was nice. The location was excellent. Paula Fernanda Machado Vieira de Carvalho, Rio de Janeiro

We found the staff very friendly

Date: 05.05.2011

We found the staff very friendly and the spoken English quite good. They had all information that you needed and were very helpfull to first time visitors. The entrance is quite small just a door, and we walked past it the first time, but otherwise all was great... Simon Gore, Johannesburg

superb locatin & helpful staff

Date: 26.04.2011

The staff were most helpful , the room was comfortable and the bathroom spacious. The location was superb ,it gave easy access to all the main attractions. Most enjoyable stay.Read more Christine Reinecke, Limerick

La Ubicacion es excelente

Date: 23.04.2011

La Ubicacion es excelente, el desayuno buffet perfecto, mejor que lo esperado en un tres estrellas. El hotel es sencillo pero tiene todo lo que necesitas y el servicio es bueno. Puedes ir a todas partes caminando y sino con transporte público, te ahorras mucho dinero en taxi si lo que quieres ver es el centro de San Petersburgo. Fernando Martin, Barcelona

Brilliant location

Date: 21.04.2011

A lovely, friendly, comfortable hotel. Brilliant location. Barbara Griffiths, Great Britain

The staff was great and very responsive to any requests

Date: 15.04.2011

The staff was great and very responsive to any requests. The rooms were spotless, quiet and comfortable, but small. The breakfast which is included in the room rate was good. It is also in a very good location and only a short walk from the Hermitage. There are several restaurants and a small convenience store close by. We stayed there for 7 nights and would certainly go back. They are a small property and fill up quickly, so you must book several months in advance if you will be in St. Petersburg during the tourist season. They have a good web site and are prompt in responding to any emails.Agoda traveller.

Beautiful hotel!

Date: 11.04.2011

Beautiful hotel! Magnificent city extraordinary cuisine+ sweet people, very hospitable. Love from Ann Arbor, Michigan, USA. University of Michigan. Hospital.

Henkilokunta

Date: 01.04.2011

Henkilokunta oli erittäin auttavaista ja ystävällistä. Aamupala oli hyvä. Plussaa siita, että ruokailutila oli avoinna aina ja vapaasti sai ottaa kahvia, teetä, keksejä jne. Pikkulapsen vanhempana pikapuurot oli loistava juttu:). Petri Koskela, Lahti

Efficiency of the staff

Date: 29.03.2011

The kindness and efficiency of the staff. Read more Yves THOMAS, La chapelle sur erdre

Many many thanks

Date: 25.02.2011

Many many thanks for the patient and kindly staff made the visit warm.Brian Lesley and Ella Knox, Great Britain

Thanks to you and your staff for the hospitality

Date: 10.01.2011

Natalia, many thanks to you and your staff for the hospitality. The birthday cake helped make my birthday extra special. If you have the opportunity to come to the United States, we hope you come to Califonia so that we can welcome you to our city. Bill DeMaestro

Henkilökunta oli erittäin auttavaista ja ystävällistä

Date: 04.01.2011

Henkilökunta oli erittäin auttavaista ja ystävällistä. Aamupala oli hyvä. Plussaa siitä, että ruokailutila oli avoinna aina ja vapaasti sai ottaa kahvia, teetä, keksejä jne. Pikkulapsen vanhempana pikapuurot oli loistava juttu:) Read more on Booking.com

Excellent location with very helpful staff

Date: 02.01.2011

This hotel was a bit of an unknown to us, and we really selcted it due to its central location and nearness to the Hermitage. We were very pleasantly surprised by the very helpful attitude of the staff - thery went out of their way to be helpful from our arrival to our departure four days later.A good example of the staff's commitment to service came at the end of our stay. Bravo!!! Read more on Tripadvisor

Like coming home

Date: 29.12.2010

Spasibo! We felt ourselves very welcome here. Like coming home, it was! Thank you very much! Juri and Petri Koskela_Finland

I loved the hotel

Date: 14.12.2010

I loved the hotel. I cant believe how much hospitality everybody had with us. My stay was great. I love this place. I wish I would never leave. The receptionists were the most shocking. They were so nice. I loved it. This place was wow! I would like to come again. Martha Yoshida_Travel All Russia

Mariana Rodz_USA

Date: 11.12.2010

This hotel was very nice with us. The rooms were great and spacious, we had everything we needed. Thank you so much for having us here we are very grateful.

Romelsjo,Stockholm_booking.com

Date: 01.12.2010

We have been so satisfied and glad to stay at Herzen Hotel. The staff was very nice and helpful. We will recommend the Hotel and come back soon.

Everything was perfect

Date: 20.11.2010

We were so glad to stay here in Herzen Hotel! Everything was perfect. Saint-Petersburg is a best city in the world! Thanks a lot! Nice staff! Have good customers! Olga, Emin, Vikki, Ganer

Kelly _Miami

Date: 14.11.2010

We want to thank you so very much for your hospitality and making our stay in your magnificent city most memorable. You all went out of your way for us and we thank you. Tall your president you are Russias next ambassadors.

Very enjoyable stay

Date: 06.11.2010

Very enjoyable stay at the Herzen. The staff were very helpful and friendly. Pleasant surroundings in an excellent position. Thanks again to the staff for all their help and assistance. Andrew Cowan_booking.com

Excellent

Date: 28.10.2010

Excellent location and very well priced in an expensive city. Charles, Iklin, Malta_booking.com Read more

Great location & value!

Date: 28.10.2010

Stayed here last August. The location is terrific, right in the middle of the city. The staff were very helpful and polite. They hotel also provided visa invitations in a timely manner. Would definitely stay here again. Pdxmichelle_tripadvisor.com Read more

Thank you to Management and Staff.

Date: 11.10.2010

Had a wonderful stay here, at Herzen House. The staff were all wonderful and very helpful always with a smile and happy disposition. Breakfast very healthy . fresh and good a wonderful way to start a day. Herzen House was a great choice of hotels- very central , clean ,all necessary amenities available. Just loved it-would recommend to anyone visiting the beautiful city of St.Petersburg. Would definitely stay here again if I ever came back. Thank you to Management and Staff. Fran O' Donnel, Sydney. Australia_online-booking-engine.com

Thanks for all!

Date: 09.10.2010

It was a good time here and in Russia.Thanks for all! Helena Hawaii, Spain.

Sholpan_booking.com

Date: 26.09.2010

It's very good hotel in the center of the city. Sholpan Kairgali,Kazakhstan Read more

We have had a wonderful stay at Herzen House

Date: 08.09.2010

The staff is so friendly, helpful and conscious The breakfast is so healthy and delicious. The hotel is so excellent located within easy walking distance in most tourist destinations. The rooms are very specious with comfortable beds and large bathrooms. I would highly recommend the Herzen House and would return when I visit St.Petersburg next. My many thanks to the wonderful staff. We have had a wonderful stay at Herzen House. Lani Hearn

Herve Lefebvre_tripadvisor.com

Date: 05.09.2010

Petit hôtel TRES bien situé, proche des édifices à visiter et de la Néva. L'un d'entre nous était en fauteuil roulant. L'accessibilité en fauteuil roulant n'est pas assuré à 100% (une marche à l'entrée, une marche à l'intérieur et une porte de salle de bain un peu étroite) mais la chambre que nous avions est très spacieuse. L'hôtel se trouve au 4ème étage. On y accède par ascenseur large. Le personnel est accueillant et disponible. La rénovation de l'hôtel est récente. L'insonorisation est bonne par rapport à l'extérieur. Nous conseillons cet hôtel pour les personnes en fauteuil roulant accompagnés. Read more (Hervé Lefebvre, France)

Joseph Gaston_booking.com

Date: 03.09.2010

Very conveniently located 3 blocks or so from Nievsky Prospekt, the center of town, 5 or 6 blocks to Hermitage Museum, park, sightseeing buses, and boat tours. There is free wi-fi internet in the room. A very decent, free breakfast is served every morning, featuring, eggs, cereals, russian pancakes, cold cut meats, breads, cheese, jam, yogurts, fruits, milk, juice, tea, coffee. Housekeeping is provided everyday. Hotel front desk speak english very well, and are very courteous and helpful. Hotel provides their own transfer taxi service to and from the airport for 1500 rubbles each way. Joseph Gaston, Drexel Hill, USA. Read more

Cozy and comfortable hotel in the center of the city

Date: 25.08.2010

I had been at Herzen House hotel in a business trip. The company booked the room for me, and it turned out that I'd got superior room instead of standard. The room was spacious, there were some 4 windows with thick curtains and blinds on them. There were free Wi-Fi, the full-sized fully equipped bath, LCD TV on the wall, very cozy light and huge comfortable bed. The breakfast was tasty, however once or twice during our stay we had to get out very early and ask staff to get our breakfast early too. Staff offered us lunchboxes with our breakfast instead and that was very convenient. Location of the hotel is very central so it is very convenient for both business and leisure travellers. Heavyrail_tripadvisor.com Read more

From Herzen Ladies

Date: 25.08.2010

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Turnbull Anthony Robert

Date: 23.08.2010

Thank you for a wonderful stay in your city of St.-Petersburg . All of your staff have been very helpful. An excellent hotel with a great location. We will recommend to our friends. Thanks once again.(Turnbull Anthony Robert, UK)

Mansebo Jose Ganzales

Date: 21.08.2010

Un maravilbso hotel, muy bien situado y muy confortable los pancakes deliuosos. Hemos pasado unos dias fantasticos en one belce eiuded. Increible la catedroe de la sanpre Derramada. Muchas gracias per Toelo!!! (Mansebo Jose Ganzales)

Onno Zwart_booking.com

Date: 12.08.2010

Zeer vriendelijk personeel, de receptie deed alles wat ze konden om het de gast naar zijn zin te maken.Onno Zwart, Delft, Nederland. Read more

Grotowska-Leder Jolanta Irena booking.com

Date: 05.08.2010

Thank you very much for staying in your hotel. The staff is very friendlyThe accommodation very comfortable. Grotowska-Leder Jolanta Irena, Poland. Read more

Juhau

Date: 01.08.2010

Superb location nearby Heremitage makes this place worth to take a shot. Although rooms were quite small there was everything you could need. Staff was really friendly and their english is good enough to make your point. Breakfast was amazing. When coming back into St.Petersburg this would be my first choice.

Pamela, Australia

Date: 30.07.2010

We stayed a week during a very hot spell and found the room clean and comfortable. Adequate breakfast,superb location. Excellent value in an expensive city.

Ivanka Vincour, www.educationcpe.com

Date: 27.07.2010

Hotel was recommended by organizers of the conference.Also we checked comments about the hotel on the internet. Everybody very helpful, nothing was problem for the staff to help us and make our stay comfortable. Good air-conditioning, very good bedroom, good service, excellent position. All staff at the reception and at the kitchen did everything to make our stay comfortable and enjoyable. New Farm, Australia

Ekatherina Schuller, Framn Alliance Travel

Date: 21.07.2010

I was here in 2009 with ajavascript:void(0); group of students and liked the hotel very much. It's a reason why I came back again. People who work here are always pleasant and helpful- even to the helping me with Russian grammar. The room was always clean and breakfast is modst but very good. I liked 403 even better than 405. It is lighter and a little rosier. Many things pleased me my any camplaint was that the plumbing seemed sometimes to back up. I will recommend it to others. I feel at home here . And thanks for the Russian tea! Great idea!

Agneta Glad_Sundom, Finland

Date: 18.07.2010

Saimme hyvaa palvelua, hotellin suosituslista ruokapaikoista oli hyva. Huone oli pieni, kylpyhuone iso, hotelli oli siisti. Teekutsu oli mukava. Ei oikeastaan. Hotelli ei sovi sellaisille jotka haluavat "luksusta".

Michael Ploog, booking.com

Date: 14.07.2010

Amabilite du personnel,pouvoir acheter des billets VIP pour l'Hermitage, the cafe et biscuits a disposition.Michael Ploog, Switzerland. Read more

Rigas,Kavala, Greece

Date: 27.06.2010

Η πολυ καλη εξυπηρετηση του προσωπικου, η πολυ καλη τοποθεσια του, ολα τα ενδιαφεροντα σημεια τησ πολης σε αποσταση περιπατου.

Jim Powel, Australia

Date: 14.06.2010

A well located hotel, close to everything. Very friendly and obliging staff. Nice clear rooms. Personable stay. Thank you.

Martin, Great Britain

Date: 10.06.2010

Staff were very helpful, cleanliness was faultless, location was excellent close to the main tourist sites. They also offer free tea, coffee and biscuits all the time which is welcome after a day's touring. Breakfast was good too. The double bed was a bit small.

Olga, Moscow, Russia, booking.com

Date: 15.05.2010

The hotel is perfectly located to the Palace Square, St. Isaac's Cathedral, The Admirality, the State Hermitage Museum. There are a lot restaurants around. Quiet hotel, good comfortable rooms, but there was misunderstanding about smoking in the hotel. It is not prohibited but administration asked to refrain from smoking during breakfast hours and while being in guest rooms.

Top marks for location and value

Date: 01.03.2010

No hotels are cheap in Russia's main cities, and anything approaching luxury commands huge prices but with so much to see and do in St Petersburg, time spent in a hotel room is likely to be pretty minimal, so location and a comfortable bed at a reasonable price were our main criteria. The Herzen House Hotel filled both bills admirably. The hotel occupies the top floor of a building on Bolshaya Morskaya, a once-again -fashionable street lined with some grand houses that runs in to the top end of Nevsky Prospekt, just a few minute's walk from some of the city's main landmarks - St Isaac's Cathedral, the Winter Palace and the Admiralty. That was our first requirement met. A comfortable bed? The room was fine, nothing special but very clean, quiet ( we did have one of the back rooms), a bed I could sleep in very well and a perfectly adequate bathroom. A reasonable price? Very - currently (2010) a rack rate of 5800 roubles for a Superior twin room in high season is quoted - that's about US$195, A$220 or 140 euro and compared to the prices quoted by other hotels in the vicinity, this is is very reasonable. Special offers at different times include things such as discounts for booking on line, free tickets for the Hermitage, free airport transfers, etc. Check the website for all rates and special offers. The breakfast buffet offered plenty of choices and - a nice touch - once breakfast was over tea, coffee and biscuits were available all through the day in the breakfast room. English-speaking staff, free wi-fi and free use of a computer in reception all added to amenities. This is definitely a hotel to be recommended, so much so that, following our initial vacation visit, MrL and his colleagues have returned more than once when work commitments in Moscow have given them time off for some St Petersburg R&R. Read more

Viacheslav Shirokov, USA, Travel All Russia

Date: 16.02.2010

St. Petersburg has hundreds of hotels to choose from, but some of them stand out in terms of their value. "Herzen House" is one of our favorite mini hotels in the city.So here I am, sitting in the hotel room in the very heart of one of my most favorite cities in the world - beautiful St. Petersburg. I have traveled around the world and around the States and stayed in dozens of hotels, but this, I must say, is one of the best hotel experiences so far. But let's take one step at a time. Read more

Juhau, Finland, Turku

Date: 08.02.2010

Superb location nearby Hermitage makes this place worth to take a shot. When coming back into St.Petersburg this would be my first choice.
Read more

Nico, Belgium, Brussel

Date: 05.11.2009

Great location, friendly staff and nice stay.

We arrived early (before regular check in hour at 14:00) after a nightly train trip to St-Petersburg, but decided to head to the hotel straight away. Once there we were gladly welcomed at the reception desk for check in and were shown the luggage room where we could deposit our luggage, until our room was available for our further stay. After a short trip outside we noticed the excellent location of the hotel, near to the center and main attraction spots in St-Petersburg. After two o'clock we returned to the hotel and were shown to our room. The room was nice, roomy and tidy. While we refreshed we also received a little present from the hotel to welcome us even more. read more

Marie and Mohammed Samuelsson, Sweden, Orebro

Date: 05.11.2009

Perfect hotel with perfect staff and location - even for disabled.

At the perfect location this hotel is situated close to everything and for a fraction of the hotels 5 minutes walk away on the high street. The staff is on call 24 hours and speaks good English (which seems to be quite rare in Russia). This hotel works good for a disabled in wheelchair as well, but the rest of the town is not very handicapped friendly, but we managed just fine anyway - everyone is very eager to help. Hotel did not have their own restaurant but a lovely breakfast buffé and lots of restaurants close and even next doors. We are already planning to go back again, perhaps next summer, as a week was too short to see all that St Petersburg had to offer - and we would also like to bring my husbands parents with us so they can experience it with us. We will of course chose your hotel that trip too as the service was excellent and the staff most helpful and didn't see the wheel chair as a problem. We would absolutely choose this hotel for our next visit in this lovely city!! Highly recommended!

Koki Sugioka, Japan

Date: 04.10.2009

Convenience location: 5 min walk to Issac cathedral, Nevsky Prospect, 10 min walk to Hermitage museum, 15 min walk to Kazan cathedral and metro. The stuff are very friendly(it looks a part-time student?), sometimes the stuff holds a tea party. speedy wireless internet and power connector exchange is in the room. I may use same hotel if I'll go to St. Peterburg again. Thanks staff!

Robert Bodack on behalf of Neal & Esther Zalenko, USA

Date: 20.09.2009

When I told you that we were very pleased with our stay, at your hotel, 2 weeks ago, I was very serious. So much so, that I referred Neal & Esther Zalenko, who were traveling about 10 days behind us, that yours was a good place to stay. They took my advice and also stayed at Herzen, and now that they have returned to the United States, they thanked me for my recommendation to Herzen. So now, you have made two more friends in the United States.

Robert Bodack, USA, Farmington Hills

Date: 10.09.2009

This is a nice, clean, centrally located hotel (we walked to St. Isaac's & Yusopov Palace and Nevsky Prospect), with free lobby internet PC and wi-fi throughout. The Front Desk staff was exceptionally helpful (calling taxis, arranging transfers, etc) and everyone of them spoke English. These are plain rooms, in a plain hotel (nothing fancy) but with a King Bed, comfortable chairs, decent working desk space, generous closets, large bathroom with shower AND bath, TV and a Free Breakfast...and at a price that cannot be beat. We finished our River Cruise from Moscow to St. Pete and stayed at Herzen from Sat thru Tues. If you're not looking for "fancy", this is a hidden "value" gem for the money!

Steve Kohl, USA, Oregon

Date: 10.09.2009

A clean and basic room with a good bed, tv with one english channel and lots of other language channels, good wifi in the room and a reliable and not busy computer in the reception area, a very good bathroom and a very good and friendly breakfast you pay for the very convenient location with some street noise.

Stefano Chiaravalle, Italy

Date: 28.07.2009

We spent 4 days (and night) in SPB and the choice of the hotel was very important. This location is close to everything and the mini hotel is very pleasant: the rooms are nice, spacious and silent. The staff at the reception speaks fluently English and is very "customer satisfaction" oriented. A very pleasant stay.

Jakub Nowak

Date: 07.07.2009

Dear All,
I know it has been a while since I stayed at Herzen House but as promised here is my opinion. I enjoyed my stay very- very much. I did not expect the place to be so small, cozy and professional. Rooms are very nice, free WiFi in all rooms is the best thing across Russia. Food is good, tea/coffee 24h service is great too, especially in winter time. And of course at last but not least, the most important - staff. No matter who was at the reception the service was perfect. You are all very helpful and understandingly forgiving to us strange foreigners.
Thank you very much again.

Thomas Kerner

Date: 09.06.2009

Just Great accommodation! Herzen House Hotel was perfect in terms of location it's really only 5 min. walk to Hermitage and Nevsky prospect, 15 min. walk to St. Isaac's Cathedral and other tourist attractions. The hotel itself was not that big, on the 4th floor of the building, with a lift and quite spacious rooms. The room was equipped rather good (can be compared to the 3-4 star hotel room). The staff was polite and helpful with all our requests concerning the theater tickets, airport transfer and visa invitations. Most likely to return back to this hotel!

Geoffrey

Date: 14.05.2009

I came to St Petersburg to visit my Russian friends whom I already know for quite a long time. This year I decided to visit them in May, as I was advised that the May holidays is the good time for coming. My friends had the days off and plenty of time to show me the city. They also arranged me the accommodation in Herzen House, as their apartment was not that big for guests. I've relied on their choice of hotel and was not disappointed. As the hotel is in the center we easily walked around all the attractions. I had very comfy room with all needed amenities. And as I am not a frequent reviewer of hotels, I would probably say nothing new about the Herzen House, except calling the hotel - a great place to stay in St Petersburg!

Mario Fonti, Rome

Date: 07.04.2009

Back to Rome I would like to thank you all for your support and for the time spent at the hotel, we did enjoy our stay

Flavio, Spain

Date: 26.03.2009

A lovely small hotel, not many rooms, so the atmosphere was quite and friendly. I wish I knew about Herzen House in St. Petersburg earlier, I've stayed at some other hotels (don't want to advertise any), but they were with lower level of service. The location was nice, crossing of Bolshaya Morskaya Street and Nevsky prospect. Many attractions are around, including my favorite Isaacs Square, just few steps from the hotel. Staff speaking very good English and very helpful with all trip arrangements including Russian visa and so on. I was recommended a nice Greek restaurant nearby. Great value!

Stefan Wick

Date: 26.02.2009

I'm back to Germany and decided to write this review to thank the hotel staff for support and care. I've been searching for a small hotel in the city centre of St. Petersburg, and Herzen house seemed to be one. The reception girl did all the best to provide me with detailed information about the city - her advices were helpful (where to go and where to eat, what to visit), although I forgot her name, I would thank the reception generally for being so open-minded and attentive! The hotel left only pleasant and bright memories, highly recommend this place to everyone!!!

Peter Graef, Aachen University, Germany

Date: 24.02.2009

To all those who did a great Job! Having returned to my university I like to thank you for all your efforts to provide a great time for me in St. Petersburg. I appreciated very much that nice souvenir, which reminds me to come back to Herzen House pretty soon. Have a successful time!

Jean Bourgeois, Belgium

Date: 18.02.2009

Dear 'Herzen Hotels', Back in Belgium, we can now appreciate fully the pleasure of our stay in your hotel. Thanks a lot, and congratulations for the quality and quietness of your hotel.

Mario Fonti, Rome, Italy

Date: 07.01.2009

Back to Rome I would like to thank you all for your support and for the time spent at the hotel, we did enjoy our stay.

Jakub Nowak, Poland

Date: 07.01.2009

I know it has been a while since I stayed at Herzen House but as promised here is my opinion. I enjoyed my stay very very much. I did not expect the place to be so small, cosy and professional. Rooms are very nice, free WiFi in all rooms is the best thing across Russia. Food is good, tea/coffee 24h service is great too, especially in winter time. And of course at last but not least, the most important - staff. No matter who was at the reception the service was perfect. You are all very helpfull and understandingly forgiving to us strange foreigners. Thank you very much again.

Song Ziliang, Singapore

Date: 22.10.2008

Thank you for the excellent hospitality. The experience of living here is certainly fantastic and heart-warming.

Christian Richter, Germany

Date: 10.10.2008

Thank you for making our stay at Herzen House special. We enjoyed St. Petersburg very much. It won't be the last time visiting. Spasibo!

Yuri Zelenin, USA

Date: 02.10.2008

Very nice hotel, great value, responsive and friendly staff. I will recommended it to best friends only.

Mery, Australia

Date: 26.09.2008

Thank you for a very pleasant stay. The staff were helpful and very professional. They helped to make our stay most enjoyable with suggestions by helping for tours. No more travelers arrive independent this is most important. Thank you again.

Pierpaolo, Brazil

Date: 11.09.2008

I had a very pleasant stay in St.Petersburg and the Herzen House personnel have a great responsibility for that feeling. I enjoyed very much staying here and I will certainly advise friends and family how nice this hotel is.

Bill Harlan, USA

Date: 29.08.2008

We both got home fine, with a delay of one day in Chicago, due to weather. I have been to the Dr. here and they now have me in a full leg cast for my broken ankle. We certainly appreciate all the help your front desk gave to both of us, particularly to my wife after the accident. Especially like the Vodka bottle you gave her that was the blue delft type glass. Blue is our favorite color, and it is a wonderful reminder of good times in St. Pete. Again thanks for your kindness, help and concern for the Harlans.

Caroline + Ben, Australia

Date: 03.08.2008

The Hezen House team are a wonderful, helpful and supportive group of people. We were welcomed with smiles + this made us feel comfortable on our arrival. We have really enjoyed our stay here in Russia. The hotel is so central and comfortable, it has been a blessing! Thanks again!

An American Brass Quintet

Date: 22.07.2008

This is the best hotel in the history of the past few days. We love you. And if you are ever in the USA and need some Mexican food and a disco we will have to separate the two because in the USA Mexican restaurants just do not turn into disco's after dark.

Elizabeth Fraischan, Sportifs a Bord, France

Date: 02.07.2008

A French marathon group: on behalf of all my clients, I would like to thank all the staff of Herzen House for their kindness, friendship. It's the start of a long business time. All the best and see you in 2009.

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