Here you may find some traveler reviews about Herzen House Hotel both left in our guestbook and submitted online. You may also share your travel experience on your favorite booking engine, or online travel community.
I will come back! _02.03.2017
What a nice and beautiful place
My true apriciation to all the personal
Très bon rapport qualité prix, situation excellente_Tripadvisor
Nous avons séjournés 8 jours dans cet hôtel. Le prix est raisonnable, la situation parfaite à proximité de tous les monuments à visiter et des restaurants. Notre chambre était petite mais fonctionnelle et propre, nous n’y étions que pour dormir, donc c’était suffisant. Il y avait la climatisation ce qui était indispensable vu les fortes chaleurs qu’il faisait, et les fenêtres sont super bien insonorisées (on n’entend pas du tout la route). Le personnel est très accueillant et serviable. Le petit déjeuner est simple mais copieux. A toute heure vous pouvez prendre un café et un biscuit. Beaucoups de services sont proposés : conseil restaurant, prêt table à repasser...Read more sylvie p bayonne
Very centrally located, just 1 minute walking time to the nearest metro station(Admiralteyskaya) and 5 minutes walking time to the Hermitage Museum. It's a small hotel with very quiet Read more Cem S Istanbul, Turkey
A surprise, but ultimately a pleasant one_Tripadvisor
The Herzen House Hotel is located on one floor of a building in St Petersburg. It is centrally located, conveniently just a couple of blocks from St. Isaac's Cathedral, and several good and one outstanding restaurants. When arriving a 3 am, it was a surprise to find out it's just on one floor and that there are other businesses, including another hotel! - on other floors. There was a guard sitting in the lobby by the ATM machine. The Herzen Hotel front desk person was very friendly, even at that hour, and we maneuvered through the adjacent breakfast room to my bedroom, which was a nice sized room with, as it turned out, the ubiquitous headboardless mattes with white duvet and pillows.Read more Frqtrvlr09 Anchorage, Alaska
Great reception staff an essential in St Petersburg
Without the great staff we had at Herzon House and our private guide, St Petersburg would have been an even less user friendly place for tourists than it was. In the face of very little effort to accommodate English speaking tourists and a predominantly unfriendly service industry and transport, the staff at this hotel were outstanding in helpfulness, suggestions and assistance when having to communicate with anyone. The hotel was comfortable well located and gad a lovely free breakfast and great WIFI Read more GailSTivano Sydney
Amazing atmosphere and location_Tripadvisor.com
I come to St.Petersburg mostly every month and always stay at Herzen House. Since I discovered this hotel in 2009 I've fallen in love. City center location, atmosphere, clean rooms, customer oriented staff. This hotel is perfectly managed by Natalia who is the general manager of the hotel; she is indeed so responsible, smart. efficient, keeps in touch whenever you need and built such a nice team. Read more DeRoMil,Italy
Great place to stay_TwoGs2014,Tripadvisor.com
I had booked and paid from Australia so was wondering if it would work out but had absolutely no problems. Friendly and helpful staff who recommended some terrific restaurants near by. Enormous breakfasts and access to tea and coffee. Rooms were spotless and very quiet. Just around the corner from the Hermitage and the metro so an excellent choice for a stay in St Petersburg. Read more
Great location, staff and experience_ JoRo1981,Tripadvisor.com
My husband and I just returned from beautiful St. Petersburg, spending 7 nights at the Herzen House while there sight seeing. From the airport taxi pick up they arranged for us upon our arrival, to the drop off at 4:30am for our early flight out - our experience with the Herzen House was great. The round the clock staff was extremely accommodating, from helping us with restaurant reservations to acquiring beers for my husband upon request. Even before our trip, the quick, efficient communications via email - answering all our questions, big and small, were so helpful in easing any of our stress in trip planning. The hotel location, as noted by all other reviewers, cannot be beat. And we were so happy overall with the prices - compared to other hotels in the same area. The included breakfasts and round the clock cookies, water, tea and coffee were wonderful touches as well. The room - we had a Comfort sized room - was just the right size. Overall, this hotel was wonderful. Thanks so much for an awesome experience. Read more
6-10 March 2014
Safe, clean, centrally located with a few points to improve_Tripadvisor.com
In general: the location of this hotel was easy to find and very central. It is close to metro station, Hermitage, Nyevsky Prospect and many other major points of interest. Arriving at Herzen House, we were greeted by Irina who locked our luggage in a storage room for safekeeping until our room was ready and gave us introductory tips for a short stroll and lunch. Upon our return, our (superior) room was ready (Despite initially booking a comfort room, having read the tips here at tripadvisor we requested an upgrade for a superior via e-mail. The hotel staff were so nice to offer it to us free of charge). Irina also booked a cab for our return journey to train station and gave us a wake up call about six in the morning.dialectichulk, Helsinki, Southern Finland, Read more
Comfortable and friendly_Tripadvisor.com
This end of St Petersburg seems to be quite pricey for hotels, but this is a very good alternative to some of the more expensive options. The hotel is on the 4th floor of the building but don't let that put you off. There is a lift and when you get there you are greeted by friendly and helpful staff. The 'superior' room I was in was clean and comfortable with free WiFi and was quite spacious. Read more cibo-irl Dublin, Ireland
Nice mini-hotel right in the centre
Stayed at Herzen House in October and was quite satisfied with it. The location is excellent, in a historic street, between Nevskiy Avenue and St. Isaac's Cathedral, close to the metro. The room is clean, the staff is polite, tea and cookies are freely available all day. Read more Lengyel P,Szarvas, Bekes, Hungary
Excellent Location, Helpful Staff
This hotel is in an excellent location and so many sights are walkable from it. The staff was exceptionally helpful for all needs, including taxi service, theater tickets, etc.....24 hour coffee, tea and cookies were great and a water bubbler in the breakfast room was helpful since we could refill our own water bottles. The breakfast was standard European buffet, but they will make eggs to order. Room was very clean and quiet. I would highly recommend this hotel. Read more Susan C, Goffstown, New Hampshire
Three beautiful days_21.09.13
We had a great time
Would definitely stay here again
The staff are very good and deal with queries quickly and efficiently. Location is excellent within walking distance of all attractions. Clean ,secure hotel and would stay here again.Tea and coffee and dining room available all the time. Read more Margaret, Ireland _booiking.com
Friendly and excellent location
We stayed at the hotel for four nights at the end of April. The staff were all very friendly and helpful with restaurant tips (which were all very good) as well as all the questions about how to get to various places. The room was very clean and certainly adequate. Breakfast was good and any type of egg could be ordered separately. The location is perfect for all the main sights and if you want to go further afield, there is a metro station within a short distance. We are planning to go back to this hotel again when we visit St. Petersburg. Read more Munro1951, Wassenaar, The Netherlands_tripadvisor.com
The location is the best for money
The location is the best for money, especially if you book in advance and get the best price. Nevsky prospect just 7 minutes walking, and Isaakiy Sobor only 5 minutes! Standard European breakfast, 24 hours coffee/tea with sweets free :) wifi-connection is really fast. Read more Ilya,Moscow_booiking.com
NIce little hotel in a great location
This hotel takes up the fourth floor of a building, so kinda tucked away. It's a great bang for your buck in it's location. A block from St. Isaacs. An easy walk to the Hermitage. We caught the "City Tour: Hop-on-hop-off" bus on the same block and trolley stops where also convenient. Despite being on a busy street, rooms were pretty quiet at night, so happy with that. Read more Houston, Texas_tripadvisor.com
We were very happy here_07.09.2013
I would describe this hotel similar to a Best Western Hotel in Canada
A beautiful little gem very close to St.Isacc's cathedral We booked last minute and since all four stars and five star hotels were asking for over 160.00 Canadian a night we paid less and it suited us great. There is coffee, tea and cookies available 24hrs and it is very secure. I would describe this hotel similar to a Best Western Hotel in Canada.” Read more Brian,Canada_booking.com
Very nice place to stay near the center
We were a group of 24 people and used about half the rooms of the hotel. The staff was excellent and the process of arranging the group with Ekaterina the manager was great. We walked in and went straight to our rooms after a long flight from the USA. Read more Abounatom Brooklyn, New York_tripadvisor .com
Ottima posizione, a due passi da prospettiva Nevskji, staff sempre cordiale e disponibile, camera silenziosa e pulita. Tè, caffè e pasticcini disponibili h24 gratis nella sala colazione.” Read more Mauro,Italy_booking.com
Hyggelig og utrolig hjelpsomt personale.
Utrolig rask respons på E-mail og god hjelp med å få ordnet med visa forut for reisen. Hyggelig og utrolig hjelpsomt personale. Fikk gode tips om sightseeing og kulturelle aktiviteter. Read more Ingun, Norway_booking.com
Enjoy our stay in every way
Thank you for all your assistance – wonderful staff always very helpful. Great place to stay. Enjoy our stay in every way.Joan and Alan
Very nice place
Happy to come back to this hotel
I travel often to St-Petersburg, and since I came first time to Herzen House, I wanted to come back here again. For business, for holidays with friends, this hotel fits me perfectly for its central location ( which is one of the best part of the city), for professional, helpful and very friendly staff, for nice clean rooms, for simple but good breakfast and for typical russian tea and coffee corner available at any time, and for competing room rates as well.I recommend this hotel to everyone who wants to discover the city or to stay for business. Read more 225ElenaParis Paris, France_tripadvisor.com
Very cosy atmosphere and co-operative staff memebers. On the departure day our train was early in the morning.They packed our breakfast and gave. Very nice hospitality. Read more Manchi, Spain_booking.com
Sehr schönes und gemütliches Hotel im historischen Zentrum von St. Petersburg
Kleines und gemütliches Hotel im Zentrum der St. Petersburger Altstadt. Sehr gute Lage, viele Sehenswürdigkeiten, Restaurants, Kaufhäuser, Parks und Newa Fluss sind zu Fuß zu erreichen. Das Hotel ist nicht sehr groß und sehr gemütlich, Zimmer sind gut ausgestattet und sehr sauber. Das Frühstück ist frisch und lecker. Personal war auch sehr freundlich und hilfsbereit. Es war eine schöne Zeit und wir waren sehr zufrieden. Jederzeit wieder! Das Hotel ist sehr zu empfehlen! Read more Tatre73_tripadvisor.com
Thanks for your warm welcome
I have had excellent service from the staff at Herzen House providing support for my visa application. They have been very helpful, understanding, and prompt which is wonderful when you live on the other side of the world. I hope now that my visa is approved and that I get the opportunity to stay there. Regards, Dorothy Begg PhD MPH,NEW ZEALAND
Great place in the center of everything
I was here with a group of 40 people in early July. The staff could not have been more helpful -- from giving us a welcome reception to helping us with tours, restaurant recommendations, and even directing me to the nearest pharmacy and writing down a suggested headache remedy in Cyrillic to give to the pharmacist! Our room faced the street and was a bit noisy at night, but since the whole city is up and about enjoying the late light, I don't think it could be avoided. Beds were comfy, there was plenty of hot water for showers, lights worked well,TV too. Read more GrantTraveler Stillwater, Minnesota, USA_tripadvisor.com
Una gran experiencia en San Petersburgo
El Hotel Herzen House, además de ser bastante agradable, permite acceder a todas las atracciones turísticas de esta hermosa ciudad, de manera rápida y directa, a unos pasos del metro y sus empleados te atienden con mucha prestancia en todas las dudas o necesidades que tengas, mis sinceras felicitaciones al personal que labora en el Herzen House Hotel por hacer de nuestra estancia una placentera experiencia Read more Kurt M Mexico City, Distrito Federal, Mexico_tripadvisor.com
Esta excelentemente situado, pudiendo hacer caminando las principales atracciones del centro de St. Petersburg, iglesias, museo Hermitage etc. Esta en un tercer piso (4º en Rusia) con ascensor. La habitacion que tuvimos muy buena y el desayuno tambien. Read more Galechim Buenos aires_tripadvisor.com
Our room was wonderfully silent
Friendly, helpful staff breakfast room: the hours (nice and late) and the day-long access to tea/coffee, water. Location pleasant, central. Our room was wonderfully silent .Air conditioning adjustable to taste .Safe and fridge in the room. Read more Manchi, Spain_booking.com Priscilla , USA_booking.com
Be sure to ask for Maria as a tour guide
This hotel is centrally located and within easy walking distance to most major sights. The staff were friendly and polite and helped me with tours. Through the hotel we found an excellent tour guide and toured with her for three days. Hotel also had a driving service to transport us to and from the airport and train station. Everyone spoke English. The only negative issue we had was that the complimentary coffee was awful. Tea was great though. They have a 24 house complementary refreshment area, and complimentary Russian tea and sweets on Wed. I can't say enough positive things about the wonderful staff and service, Be sure to ask for Maria as a tour guide. Read more Manchi, Spain_booking.com Lois,Canada_booking.com
The staff is very friendly and helpful.
The staff is very friendly and helpful. They let us know of good restaurants and helped us find our way around. Our plane was very early in the morning, and they packed us a little lunchbox of breakfast, which was sweet. By the way, don't expect a lot of English speakers in Russia, therefore, the mere fact that the staff speaks English is a comfort. The location is excellent! Read more Manchi, Spain_booking.com
Probably the best place I’ve gone to!
Lovely people, lovely place, excellent accomodation.Giovanna,Italy
Tolles Zimmen, thompetentes und nettes Peisdual, Super Danke! Barbara,Austria
Dakujama za krasny pobyt
Dakujama za krasny pobyt. Valmi pr’jany hotel, pr’jamni ludia,I love Herzen House! Karin, Yanka
Hotel je veľmi príjemný, tichý.
veľmi dobrá lokalita v centre mesta, nebola som obmedzovaná uzatvorením prevádzky metra. Hotel je veľmi príjemný, tichý. Upratovanie izby super, bez akéhokoľvek obmedzovania hosťa. hotel vrelo odporúčam. Read more Karin , Slovakia_booking.com
Top Lage und schönes Zimmer
Unser Zimmer war ganz neu und in einem schönen Stil. Die Fenster sind gut isoliert. Die Lage des Hotels ist hervorragend. Die nächste Metrostation nur 5min zu Fuss entfernt. Das Zimmer lässt sich nicht ganz verdunkeln und wird am Morgen etwas warm, wenn die Sonne scheint. Redare Tripadvisor.com Read more
A great 3 Star in a 5 star location
The place is very value oriented. We booked on Booking.com and needed to make a change. We emailed the hotel directly and made the change. The staff arranged a driver from the airport and to the train station which helped us very much. They received ballet tickets prior to our arrival and held them for us. The room was a good size for European standards but best of all it was just a few blocks from the Hermitage and walking distance to great restaurants and shopping. If ever we were to visit St Petersburg again we would stay at Her zen House. Breakfast was also very good each day. SkibumFernie, Tripadvisor.com Read more
Excellent hotel, perfect location and super friendly staff!
Located just 5 minutes walking distance from the Nevskij Prospective, this lovely hotel is perfect for every kind of stay in Saint Petersburg. The staff is incredibly friendly and they give you support for everything, from choosing the nicer restaurant (you can get discounts if you go to the ones affiliated to the hotel!), to send your postcards, to rent a taxi for you at a special price! The breakfast is included in the price and it is good, although not very sweet stuff are present. The rooms are very nice, although not really at the level of the price we have paid (327 euros for 3 nights). Although being a little bit more expensive than other hotel, Herzen house is absolutely recommendable!!! Amelie888, Italy, Tripadvisor.com Read more
A deux pas de l'Ermitage, du métro et des restaurants. L'emplacement permet de visiter la partie intéressante de la ville à pieds. Le personnel est sympathique et parle anglais voire français pour certains. La réception réserve les tables pour les dîners et permet d'obtenir 10% de réduction dans une liste d'établissements du centre ville. Chambre confortable mais le lit est petit. Petit déjeuner de bonne qualité mais le choix du buffet n'est pas très étendu. Petit bonus : thé et café avec biscuits en libre service 24/24. L'hotel est petit et semble avoir été constitué de la fusion de plusieurs appartements, ce qui donne un côté personnel et chaleureux. Lyon, France, Tripadvisor.com Read more
Zhang Bai Ping
Very good location in the centre of town
Extremely helpful staff. Very good location in the centre of town. Very clean room. Nice breakfast. Munro Mature couple Wassenaar, Netherlands booking.com Read more
We had a thoroughly good stay here
We had a thoroughly good stay here. The staff is extremely helpful and we will come in 2 years.Munro & Mieko, The United Kingdom
My stay in Herzen
Due to my work, I visit and spend time in St.Petersburg at least 2 weeks every month. I have tried many different hotels, including five stars Hotel around the city. Finally I found my place. At first sight, customer service is very visible in Hotel. It is definitely comparable to five hotels even more I must admit. The place of Hotel is located just in the city center. Visitors who are looking for city center, can't find more than this. Cleaning is very good and well mantained. In the breakfast you find what you need. The bathroom is very nice, spacious shower what you need after a hard working day. So, few wrods on Herzen, very welcoming and kind staff, perfectly managed Hotel, in the very center of glorious St.Petersburg. If I do come back again? for sure..... Tripadvisor.com Read more
Loved this hotel
We chose this hotel because relatives stayed here and because of TA's positive reviews. We were impressed that it lived up to our expectations on most counts. Herzen House is perfectly located in the heart of the old St Petersburg and closer to Palace Square than all of the upscale hotels close to the cathedral (Corinthia hotel, Grand hotel Europe or Kempinski).The staff was extremely helpful and friendly. Our room was very clean and had free wi fi; our bathroom has a heated floor. In addition, the atmosphere was really welcoming with tea, coffee and cookies available during the whole day. Other point is filtered water and in the hallway to refill as after as you like. If there were more stars I would give them! Tripadvisor.com Read more
This was certainly a great deal.
This was certainly a great deal. The localization is the best possible. Also, the staff were super-friendly and all spoke English (something rare in Russia). The room was new, and super clean. The breakfast is good. The best value for your money. Pedro, Brazil, booking.com Read more
I’d definitely stay there again! :-)
Very good value for money! Nice staff, perfect localization. Hotel is pretty simple but clean and comfortable. I'd definitely stay there again! :) Anna, Rauma, Finland_booking.com Read more
Comfortable, peaceful and quiet
Very good location. Comfortable, peaceful and quiet. Not luxury, but provides all the necessities at a very goo price. Nice and friendly staff. Pertti , Seinajoki, Finland_booking.com Read more
As usual, friendly staff, good rooms, tea and cakes 24 hours are nice. Recommended. Marek, Katowice, Poland, booking.com href="http://www.booking.com/hotel/ru/herzen-house.html#hash-blockdisplay4" title="Read more " target="_blank">Read more
Super hotel for location, friendliness and cleanliness
You couldn't get a better placed hotel for exploring the heart of Petersburg. The staff are helpful and friendly, and while the hotel is not luxurious, the room and public areas were all spotless. Wednesdays they even lay on a traditional Russian tea with blinis! Thoroughly recommended Tripadvisor.com Read more
Yours Mr. and Mrs. Busch
It was only two days, but we enjoyed our stay. It is an excellent hotel, clean and friendly .Yours Mr. and Mrs. Busch
The hotel is just GREAT!
The hotel is just GREAT! Especially the people working in the kitchen and in the reception are very professional and kind. Thank you for everything! Slawomir,Poland
The location was excellent
The location was excellent. We were between the Winter Palace and also Saint Issac's. The hotel is just off Nevsky and easily accessed from the train station. The cost of our stay was very reasonable considering our location. The staff were extremely helpful and their English was perfect. Aisling, Moscow, Russia, booking.com Read more
We wish to express our sincere thanks
Dear Ms Alla, Mr Dmitri, Ms Anastasia and others at the Reception, My wife and I stayed in your hotel from Oct 01, 2012 to Oct 05, 2012. We wish to express our sincere thanks to all of you for making our stay and experience wonderful.We enjoyed St Peters burg and all the places.You were nice to depute a guide named Ms.Maria who took us for a day long tour to Peterhoff and Pushkin Palaces and very lucidly explained and showed us the history and culture of St Petersburg. In the hurry of departing we could not take any photograph of you people.Thanking you once again and with best wishes, SP SINGH & PRITI SINGH, NEW DELHI
Just a quick note to say a sincere ‘ thanks ‘
Just a quick note to say a sincere ' thanks ' to everyone in the Herzen hotel , the trip was indeed memorable , we had a fantastic holiday ,the weather , the city , the hotel , everything was great , its such a pity that visiting Russia is so complicated for us here in Ireland , ie lots of paperwork , compliments to ALL of the staff on their excellent command of the English language , many thanks for everything .Liam D, Ierland
Great city and people
Hello from New York City.Great city and people, thank you for your help! From Cynthia, Norma, Gonzo (Chrio)
Very centrally located, friendly helpful staff, coffee available all day
Very centrally located, friendly helpful staff, coffee available all day. Located on the 4th Floor (with lift) and not noisy.Nicholas, Salisbury, United Kingdom, booking.com Read more
Wonderful service and friendship
Shalom, Thank you again for your wonderful service and friendship during our stay last month. Below is our comment on trip advisor about The Herzen House. Take care,David
An excellent stay
I found the secret warning heartedness in the staff – an excellent stay! Thank you! M Luy,Vancouver, Canada
I will return to this charming hotel
I will return to St.Peterburg and I will return to this charming hotel. And I’ll recommend it to my friends. Thank you very much J Suirs, Vancouver, Canada
Thank you for such wonderful hospitality
Thank you for such wonderful hospitality. I felt very comfortable and well taken care of here. P.Juhnke, Vancouver, Canada
Staff friendly & helpful
Excellent hotel! Staff friendly & helpful – especially Katrina, upon our late arrival – we will recommend this hotel. Sarah & Joe Jordan, Philadelphia, USA
A delightful stay
To everybody in this hotel.Many thanks for a delightful stay Great hotel, Regards from Rose and Liam, Ireland
Ïðèåçæàëè ê âàì âòîðîé ðàç
Ñïàñèáî áîëüøîå.Ïðèåçæàëè ê âàì âòîðîé ðàç, âñ¸ çàìå÷àòåëüíî. Îáÿçàòåëüíî ê âàì âåðíåìñÿ åù¸. Îëüãà è Ýëåîíîðà, Ìîñêâà.
Great place. Very central. Clean and comfortable. Sean, Loke + Josh, Australia.
A great time
Y all were very helpful! we had a great tie here in St. Petersburg! Thank you so much! The Engles Craig. Houston. Texas.
Everything was perfect
Everything was perfect, we enjoyed a lot at the here with everything. Thanks. Torkish group.
. I would really like to come back
The hotel is excellent and the staff is very considerate. I would really like to come back here again.Marianna. Italy.
We would definitely come back
All very considerate staff in a very pleasant hotel. We would definitely come back.Jim and Maria. Canada.
Ìû èç Æåíåâû. Ïðåêðàñíûé îòåëü è çàìå÷àòåëüíûé ïåðñîíàë. Ñïàñèáî è íèæàéøèé ïîêëîí. Ñ óâàæåíèåì Áàëàøîâà Ë.Ã.
Your hotel is lovely
Thank you for our kind welcome to St. Petersburg and Herzen House. Your hotel is lovely. The staff was very friendly and helpful. We very much enjoyed our stay. St. Paul’s Episcopal Church youth group. Richmond VA USA.
We feel very lucky to have been able to stay here
Thanks so much. We feel very lucky to have been able to stay here. Your hotel is a real gem, clean, comfortable and convenient. The staff is very nice and helpful, Alla and Ekaterina were exceptionally wonderful, very pleasant and patiently answered all our questions. We would recommend you to anyone visiting St. Petersburg. Sue and Phillip, New York.
Great location with very warm welcome
Hotel is perfectly situated in the very heart of the city. The Hermitage, Nesvkii Prospect and other major points of attraction are very nearby. The staff is very helpful to give all the information you need. The atmosphere is really welcoming with tea, coffee and cookies available during the whole day in the small but nice breakfast room. My room was very clean and spacious for Russian standards. Very good value for the money with also free Wifi. I would recommend this place for business travelers as well as for tourists. RiaLaenen,Belgium, tripadvisor.com Read more
It was like our second honeymoon!
I and my husband were in hotel for 7 days. It was like our second honeymoon! I’ve enjoyed every min in Herzen House! The service is excellent. The room is very clean and pleasant to be there. Everything I needed was in the room. Every question I asked I had the answer. The location is perfect. Enjoyed here very much and we hope to be back in our next visit in this beautiful city. Anna and Leon
Vielen Dank for knapp eine Woche Gulasch-Zimmer! :-) delicious! Enya
Thank you so much for your wonderful accommodation. This is a safe place with a delightful staff – very helpful! If we come back to the St.Petersburg, we will stay here. Mary, Colorado, USA
Posizione strategica e personale molto disponibile e preparato. Adriano Massimi, Italy
Many thanks to you and your staff
Natalia, Many thanks to you and your staff - in particular Ekaterina. We've enjoyed St. Petersburg and Herzen House very much and your kindness in indicating excelent Restaurants - like TEPLE and Gogol - made our stay in your beautiful city a real pleasure. We really hope to come back some day.Oskar, Brasilia, (booking.com)
Great location, Nice staff - very helpful
This little hotel is very centrally located, within easy walking distance to the st Issacs and Winter Palace. The newest Metro station (Admiraltiskaya) is just around the corner. There are quite a few nice restaurants nearby too - we tried Teplo (ok Russian food, but somehow seems more popular than it should), Clean Plate Society (a basement fusion restaurant, great grilled shrimp salad and cheese burger, very reasonable price, a little smoky but worth visit), and several cafes. The hotel reception desk is very helpful - all young people and speak fairly good English. They told us how to take the Metro and change to the mini bus to Peterhof and recommended taking the high speed boat on the way back. Great suggestion and the experience and the views were nice both ways! Their restaurant suggestions tend be tied to restaurants that they have relations/discounts, and hardly any Russian ones. We were able to find some on our own, and by just walking into restaurants that looked good. We were happy that our room was ready when we arrived at 9am after the overnight train from Moscow, so we were able to take shower before heading out. The shower is Very good - hot water and great water pressure. The bed is nice enough, but tight, like double-bed size, with 2 separate thick covers. The air conditioner in the room is very good and came with an easy to use remote control. Our room faced the courtyard, so it was quite nice. Everything was clean, and it had plenty of closet space and drawers. Mssylvita, California, tripadvisor.com Read more
You made me feel like I am at home.
Dear Herzen House team: Thank you so much for the wonderful gifts. We’ll come on my next birthday. You made me feel like I am at home. Thank you so much. Huig/USA
We had a great time
Spb is really beautiful. We had a great time at the Herzen Hotel. The stuff is very helpful.Thank you!!!Vicente, Maria Ynes, Cecilia/ Brazil
Thank you very much! Gracias! Spb is a nice and wonderful city and the people are very kind. Sylois and Susanna Baquero/ Colombia Sud America
Una ubicación muy buena
Tiene una ubicación muy buena, al lado de los monumentos más importantes, y en los alrededores hay restaurantes,cafeterías y tiendas. Todas las chicas que se turnaban en Recepción fueron muy amables y me ayudaron mucho. El desayuno fue básico pero suficiente. Maria Elizabeth Osobliwa, Madrid, booking.com Read more
A lovely staff
A lovely staff – central to things. Very pleased with this choice. Kemp, N.Irleand
Merci encore pour votre gentillesse durant mon séjour qui a été très agréable j'espère vous rendre visite une autre fois avec ma famille en attendant je vous envoie mes meilleures pensées, Hôtel parfaitement situé, parfaitement tenu par une équipe d'une extrème gentillesse et compétence ( service de taxi parfait, attendue à l'aéroport). Je ne peux que le recommander, d'autant plus que mon séjour était de 14 nuits et que je m'y suis sentie très très bien.Le Herzen est à 3 mn à pied de l'Ermitage et à 2 mn de la Perpective Nevsky. Annette Combaz, France_Expedia.com Read more
Dear Natalia, It was a great pleasure for me and my wife to stay in your hotel in St.Petersburg.We appreciate very much your kindness.And be sure that I will recommend your hotel to all my friends that want to visit your beautiful city.Hope to come back again and see you all! All my best from Italy.I send you a photo taken in Hong Kong City Hall. Leonardo Marzagalio Read more
First class location
First class location within easy walking distance of major sites, restaurants and metro, friendly well informed and efficient English speaking staff, comfortable rooms, tea/coffee available all day. David Grove, Blackrock_booking.com Read more
Recomendo, sem duvida
Gostei especialmente da forma amavel, commo os hospedes sao tratados, numa cidade dificil como San Pertersburgo, voce chegar a qualquer hora que sempre tera um cha ou cafe lhe esperando, um guarda chuva e qualquer informacao, por um preco justo, e muito bom. A localizacao e excelente, praticamente ao lado do Hermitage. Recomendo, sem duvida Miriam Bolsoni, Brazil_booking.com Read more
Un excellent acceuil
Un excellent acceuil. Sejour tres agreeable dans une magnifique ville.Jacques et Micheline Michon,Michel et Bouboule Doneddu
My favorite place
My favorite place to stayin’ in St. Pete. Frendly and helpful staff. Michael Brun, London
Merci pour votre acceuil
Merci pour votre acceuil chalereux dans votre maison qui porte le nom de mon arrier – arrier – grand-pere! Cornaz
We’ ve had a great time
Saint Petersburs is a wonderful city and we’ ve had a great time. The staff at the hotel are very charming and very helpful. Thank you! Richenda et Chris Shorland
Hotel is located perfectly
Hotel is located perfectly in central as its only minutes from the Hermitage, St Isaac's Cathedral and Nevskiy Prospect. The boats for the canel cruises and Peterhof are about a 10 min walk. The Opera House is not far away, about a 15 min walk. Corner Store for water is about ten feet away also. Jamie, Canada_Tripadvisor.com
Merci pour le chaleureux accueil de l’hôtel et pour disponibilité de son personnel.
4 avril 2012 Merci pour le chaleureux accueil de l'hôtel et pour disponibilité de son personnel. J'ai choisi l'hôtel Herzen car je suis un descendant direct de A.I. Herzen. Sa plìus jeune fille, Olga, fut mon arrière grand-mère. Je l'ai connu car le jour de ses 100 ans j'avais 8 ans et je participais à la célébration de son anniversaire. J'espère revenir dans cet hôtel comfortable et chalereux. Joël Amphoux.
Fantastic beds and lovely staff would glad come again. Thank You! James Kennedy
Sehr gute zentrale Lage mit guter Verkehrsanbindung
Besonders nette und hilfsbereite Mitarbeiter, sehr gute zentrale Lage mit guter Verkehrsanbindung, viele Sehenswürdigkeiten gut zu Fuß erreichbar, sauber und gepflegt! Es ist keine Schickimicki-Micki-Huette, aber ein echtes "Herzen" Haus, das durch das nette Personal ueberzeugt - und ich jederzeit gerne weiterempfehle!I Natasa Pogatetz, Graz; booking.com Read more
Very friendly staff, great and personal welcome, rooms clean and well-provided and excellent location. Kate Branney, Newcastle (GB); booking.com Read more
Le personnel très accueillant tant pour la préparation du voyage que sur place.
Le personnel très accueillant tant pour la préparation du voyage que sur place. le design "surprenant" des meubles en "bois"; Sinon hotel très calme.Jacques Guers, Saint-Cloud (FR);booking.com Read more
Every single member of staff was first class.
The staff could not have been more friendly and helpful. Nothing was too much trouble from booking train tickets to reserving restaurants to booking shows. Every single member of staff was first class. David Nash, Colchester (GB); booking.com
Très bonne situation pour visiter la ville à pied.
Très bonne situation pour visiter la ville à pied. Personnel très serviable parlant bien l'anglais. Petit déjeuner correct. Chambre toujours très propre, très calme, située côté cour. Booking.com_ Georges Gassner, Reichstett (France)
Très bonne situation pour visiter la ville à pied.
Très bonne situation pour visiter la ville à pied. Personnel très serviable parlant bien l'anglais. Petit déjeuner correct. Chambre toujours très propre, très calme, située côté cour. Booking.com_ Georges Gassner, Reichstett (France)
2º vez en Herzen House hote
Durante 7 días he vuelto ha residir en este hotel, por segunda vez en lo que va de año. Influyó mucho el que volviese a escoger este hotel los buenos recuerdos que tuve en la primera estancia, así como la influencia de Anastasia, una verdadera businesswoman que en el verano pasado trabajó como recepcionista, ya no, y con quien hice los trámites previos relativos a la contratación del hotel por Internet. Tripadvisor.com, Madrid Read more
Many thanks to an exceptional employee
People make the place and Alice has made the Herzen House a 5 star hotel for me!Her enthusiasm and kind attention were exceptional. She went above and beyond the call of duty to show us a Saint Petersburg that is so much more that beautiful historic buildings that house incredible museums and ballets. Alice made my stay unforgettable. Many thanks to an exceptional employee. Steve Cunningham, Orlando, USA. Florida
Stayed here the 3rd week in Oct and it was FANTASTIC! First of all, the people there were absolutely STELLAR. Alice, Anastasia, Natalya, Evgeny...SO charming and helpful and PATIENT! The hotel is in a GREAT location, walking distance to SOOOO many things, restaurants, grocers, the Post office, shops, metro, and of course attractions. The room was SO lovely, and SOOO clean! When I was there , the hotel was not packed and they gave me an upgrade, which, my European standards, was HUGE! Bathroom too, and who doesn't love the floor tile warmer and the towel warming rack?? I was right on the street side, which is no bother to me, as I am from the city and actually like a bit of traffic sound. But even if you don't, it was not obtrusive. Bed slept like a DREAM! North Carolina, Tripadvisor.com Read more
WiFi internet in room was very flaky
I very much agree with the other reviewers that this hotel is a very good value for the money. It was clean, the breakfast was decent (and included), it is an excellent location, the staff were very kind and helpful, and the management obviously work hard to attain a high standard of quality in this price range. sfchris, Tripadvisor.com Read more
I’ll recommend this hotel to my friends.
I’m a Brazilian tourist and enjoyed very much my staying in Herzen House. The receptionist are friendly and kind. I’ll recommend this hotel to my friends.Hauer da Silva
My dear friends
Special thanks to the friendly and helpful staff
We had a really pleasant stay in St.Petersburg and we are really impressed by the city. Special thanks to the friendly and helpful staff in “Herzen House”- we really like it here! Norbed, Maria & Judith, Austria
What a wonderful hotel
What a wonderful hotel. Brilliant location, great service –perfectly clean. All the staff are so helpful, friendly and happy. they are always happy to help with big smiles. It takes a big difference to your stay. Thank you, Herzen House. You are great.Andrea Hodgson and Lee Harris
Thank you, Alice
We have had a very pleasant stay in your hotel. Accommodation is good, clean and breakfast is very nice. can’t praise the reception staff enough-nothing was too much trouble to arrange for us-in particular Alice was most helpful + provided our daughter with a lovely birthday meal we really appreciated. thanks again for you attention – your English is very good.Whitehead Judy, Paul, Emma
You have been so helpful and friendly
To the Herzen house hotel team (reception + breakfast): You have been so helpful and friendly to us! Thank you! We wish you all the best for the future!Sanne Bakker and her father
Un muy buen recuerdo
Pasé unos fabulosos días en san Petersburgo del 4 al 13 septiembre, residiendo en el Herzen Hotel. Mi habitación era silenciosa y siempre muy limpia. El trato con la gente de recepción fue muy agradable, fueron muy amables conmigo, especialmente Anastasya que me ayudó mucho en la comprensión de palabras rusas que deseaba utilizar para mis salidas en san Petersburgo. Tripadvisor, Spain. Read more
Vicino alle principali attrazioni turistiche
Personale molto giovane e competente . Qualità del servizio e assistenza ottima per tutto quello di cui si ha bisogno . Biglietti teatri, escursioni, ristoranti, musei , transfers all' aeroporto . Tripadvisor, Italy Read more
Anastasia at reception is really nice and helpful.Great location and good price. Booking.com/Roberto Gamba, Mappano di Caselle, Italy. Read more
10 mins walk to Hermitage
Cant ask for more with this price. Located centrally, 10 mins walk to Hermitage / nearest metro station and many nice restaurants around. With free water / coffee 24 hours a day. Clean bedroom. Booking.com Read more
Thank you for the privilege of staying
Thank you for the privilege of staying in this wonderful hotel – exceptional staff who are always helpful and happy. Well done to all of you. Ii would recommend highly to others, due to the ease of organizing everything via internet/e-mail, reliability and value! Cheers!Robert and Frances Poliniak
Mini hotel, proche de la Nevski Prospekt
Mini hôtel au 3eme étage d'un immeuble, accueil et service impeccable, à moins de 5mn de la Nevski Prospekt et proche des lieux touristiques. Chambre climatisée et de dimensions correctes. Buffet petit déjeuner très correct. Restaurant au pied de l'immeuble très agréable. Tripadvisor, France Read more
Vicino alle principali attrazioni turistiche
Personale molto giovane e competente . Qualità del servizio e assistenza ottima per tutto quello di cui si ha bisogno . Biglietti teatri, escursioni, ristoranti, musei , transfers all' aeroporto . Tripadvisor.com, Italy Read more
Nice hotel with perfect location
This so-called mini hotel in the very centre of St. Petersburg is perfect for exploring the nearby top sites of the beautiful city. I come to St. Petersburg regularly, and this time I wished to stay close to the main sights. The hotel is situated in Bolshaya Morskaya, a few steps from the Isaac cathedral, The Winter Palace and the Admiralty. The hotel is clean and functional, the staff is friendly and helpful, and the address is very convenient if you don't want to spend a fortune to stay in the top class hotels in the neighborhood. Tripadvisor.com Read more
Adequate and Affordable Alternative
As most reviewers have said, this hotel is centrally located and less expensive than most others in the area. You can easily walk to most tourist attractions, and the staff all speak English and are both welcoming and helpful. Nearby are plenty of restaurants, our favorite being an Italian one, Probeka, which is attached to the building that the hotel is in. Turn left when you leave the hotel; then left again. Tripadvisor.com Read more
The location of Herzen House could not be bettered, half way between St Isaacs cathedral and Nevsky Prospect, and closer to Palace Square than all of the upscale hotels close to the cathedral (Astoria, Angleterre, Petro Palace and the coming Four Seasons). But it isn't competing with upscale hotels at all. The premises occupy two floors of an old apartments building with centrla stairwell/lift separating the rooms into three "sectors" on each floor. Breakfast is served in a small cafe-style room which is open all day for free self-service tea/coffee/biscuits which is a very useful facility - it's "on tap", with a quiet place to sit, whenever you want it. Rooms are clean, well furnished (though the double bed is cramped) and with perfectly adequate bathroom (shower, no bathtub). Road noise was not a problem on the fourth floor - hardly noticed any noise at all - and there was no noise at all from the nearby breakfast room. Toiletries provided and telephones in all rooms were unexpected bonuses at this price level.Reception was welcoming and helpful, with English spoken. Highly recommended, would not hesitate to return. Tripadvisor.com Read more
We had a most enjoyable time at your hotel.
Thank you for your hospitality. We had a most enjoyable time at your hotel. Veronika and David,Australia
Exceptionally satisfactory – which means you do the essentials of a pleasant hotel stay very well. Thus a very good value for the dollar. Colorado, Danver,USA
We will recommend everyone in London
Thank you for a lovely stay in St. Petersbourg, comfortable rooms smiling helpful staff and lovely breakfast lady! We will recommend everyone in London.
Truly memorable experience
Thank you all so much, wonderful rooms, service and helpful staff have made our stay in St.Petersbourg a truly memorable experience. Rhodes_ Oxford, England
Excellent location and value
Situated close to many of the major sites,e.g. 5minutes from St Isaacs and the Hermitage. Close to a great selection of restaurants ranging from very expensive to inexpensive. Hotel is clean, breakfast is good. Staff speak English and are very helpful. We have been here for eight nights an give it a thumbs up. Triapdvisor.com Read more
All the staff of the hotel was very helpfull and kind
I just want to sent all my gratitude for the service received in your hotel All the staff of the hotel was very helpfull and kind. The service was great and perfect specially the location, near to everywhere. So i just want to give the thanks and of course i hope to visit your beautiful city so many times. Thanks and regards, Dan Martinez_Hotel Beds, Booking agent
Position of Hotel is wonderfull and persons were very kind and helpful.But the most important thing is that was very very clean and they thought and arranged what you need in the hotel with your family. Booking.com/Halil Ibrahim Metin, Izmir Read more
Su trato y la limpieza son excelentes. Booking.com /Salvador Sala, Spain Read more
More better, than we expected
Very nice hotel with a friendly and helpful staff. As for the city, it was much more better, than we expected. We’ll definitely come back! Lauro and Tatiana
Location is perfect
Location is perfect, staff is very helpfull, kind and smiling. The room is very clean, comfortable and wide enough. The best hotel with the reasonable price so what the client wants more... Thank you for Herzen House for a nice stay and thank you for booking.com for showing us these choises :) R. Ayda Eren, Istambul. Read more
I will definitely come back!
Absolutely amazing place! Very friendly. Beautiful sights. Hotel is perfect – right in centre of St.-Petersburg and staff very helpful. I will definitely come back !Jo Wood, England
We have a nice trip in Pete. Wonderful city, cool place. I hope to go back here again. Thanks for it all!!! Vladmyr and Maciel, Brazil_Expedia Travellers
Hello Natalia and all the Staff at Herzen House.... We have had such a fantastic holiday, St. Petersburg is all we thought it would be. We cannot thank all of you enough, for making our stay in your hotel and city a memorable occasion. Certainly hope to come back to the Herzen Hotel one day, in the not to distant future. Keep safe and well. Jeff & Glenis Haseldine, England
You are most kind
Thank you so very much for the lovely Russian folkart compact mirror. It is so beautiful. I will treasure it as a souvenir of St. Petersburg and our stay at your lovely hotel. You are most kind. Dust Barbara, Travel All Russia, USA
Wonderful staff , beautiful city and on my list for a return visit
Had a wonderful 7 nights at Herzen House,. Staff very welcoming, helpful and certainly a comfortable hotel. No flash but hotel very clean, breakfast healthy and position- you can't get better. Good restaurants nearby and Nevsky Prospect very close but not so close that you feel its busy-ness. I had made a mistake with my booking but that proved to be no issue or problem for the hotel. The complimentary Russian afternoon tea was a surprsie and very enjoyable. The rooms are not huge but comfy and as it was June who spent time in their room when there was so much to do and all in alking distance. Hermitage 10-15mins walk ( max), St Isaacs- 5 mins, Nevsky Prospect 7-8 minutes. Will certainly stay again. Read more Tripdvisor.com, jordanamman23
Thanks to the Staff
Thanks to the staff for all their help and for making our stay in spb most enjoyable. card use+ location+clean. Cleoni Neil, Ireland
Small is good
Great location, easy walking distance to Hermitage and all main attractions. Staff helpful and knowledgeable. Rooms small and could do with a fridge. A/C did not go below 18 degrees which was just about OK as the outside temperature was in the 30's. Self-service breakfast only but free all day tea and coffee. Free internet access. Tripadvisor.com, London Read more
We have had an amazing time
GREAT LOCATION, FRIENDLY STAFF. WE HAVE HAD AN AMASING TIME IN RUSSIA! OUR PERSONAL THANKS TO ANASTASIA FOR HER HELP AND SORRY WE WERE UNABLE TO SAY GOODBYE TO HER PERSONALLY! BYE, BYE, ANASTASIA! THANK YOU! CYNTHIA HASSELL, ISRAEL
Great spot to stay
This is a great spot to stay. Well priced in a very expensive city, and really handy to everything. The staff spoke good English and were very helpful. Highly recommended! Read more Tweed heads South_Tripadvisor.com
This is a great find in St. Petersburg
All the contacts with hotel staff, from reservations, to transportation from the airport, to being there for 3 days were perfect. They could not be nicer, or more supportive. The location is great. 10 minutes to the Hermitage, and 5 minutes to Nevsky Prospect. The rooms are clean, WiFi in the rooms and common areas is free. A good breakfast and they have a Samovar Service during the week with good cookies!! You can not ask for a better value, nicer and more supportive people. This is a great find in St. Petersburg. Oren Guter, Israel_booking.com Read more
A jewel of a hotel
I wanted to tell you how wonderful the Herzen house staff was to us. You have found a jewel of a hotel. I am not at all sure that the Kempinski or Grand hotel would have done the same!! Also, the VIP tickets we bought from the Herzen House were great--as promised we by-passed the queue and had an enjoyable time re-examining the Pazyryk carpets. Penelope Hays, Washington, USA
Thank you all
Thank you all for helping to make our stay in St Petersburg so memorable. Ray and Val Wilson.
I am writing to say a ‘BIG’ thank you.
Dear Ekaterina, I am writing to say a 'BIG' thank you. We have received the hotel vouchers together with receipts for payment of fees. We are both very impressed with the service and attention we have received from so many staff members at Herzen House Hotel. Please convey our thanks and appreciation to Natalia, Marina and Yury as they have all shown an extremely high level of attention and courtesy in responding to our request. We are looking forward very much to our visit to Saint Petersburg. Best Wishes and Regards for a Happy Summer. Deane Hayes and Murray Woolley
My wife and I had a wonderful stay
Vladimir and colleagues, My wife and I had a wonderful stay at your hotel and in St Petersburg. Thank you for your excellent friendly service. Best regards, Eric Wooding
Ever the best
Herzen House ever the best! Roberto Perrela, Italy
Thank you Herzen House!
Thank you Herzen House! Rooms were basic but very clean, tidy and functional. Location was brilliant- walk to everything. Good restaurant next door and others nearby. Supermarket on corner as well for those small things. Staff were fantastic- friendly and helpful- although I could not get to Novgorod!! But that will be next trip when I again stay at Herzen House! Breakfasts nourishing.Had a mix up with my booking- my fault as I extended my stay- Herzen House staff found me another hotel for the one night I needed. Had a slight hiccup with flight coming in- delay in pick up at airport ( but traffic in St P can be horrendous) but arrived and then found a bottle of champagne and a free transfer back to make up for my having to wait! Certainly will recommend to everyone and certainly will stay again. Note- quietness of first room was wonderful (back room facing courtyard); front room was a little noisier. Recommend you take eye shades if you are there in summer- White Nights- are indeed that. But, then there is so much to see and do in St P that who wants to sleep too long!! Christina, Jordan_venere.com
What a nice hote
What a nice hotel & staff warm and welcoming! Edward Turner , USA
It was so nice to be in Herzen hotel
Dear Natalia, It was so nice to be in Herzen hotel and we enjoyed our stay very much. As I mentioned I noticed a lot of improvements and all the staff (including Vladimir) was so cooperative. They are all very nice young people. Thank you very much Natalia, Stefano, Italy Tour Leader and owner http://www.transylvanianrugs.com
You, imperial one!
We have had a wonderful stay here, your city is wonderful as you, imperial one! Lilo & Gloria, Argentina
This is a superb small hotel right in the heart of St Petersburg, at a very affordable price. The staff speak good English and were very helpful at all times. We came to rely on them for all our needs during our four-day stay which was very comfortable.Read more Raymond Wilson, Great Britain_booking.com
Nice hotel in St. Petersburg
My fiance and I stayed the night of June 12th at the Herzen House. The room was very comfortable and the staff was extremely courteous and all spoke English very well. I booked online through their reservation system. They require one night's deposit and request a copy of your credit card and passport. After a little back and forth, I was able to get them the necessary info. They were very accommodating through the process of booking from the US.Read more Akissner, New York City_tripadvisor.com
Avere la possibilità
Avere la possibilità di prendere un te ' tutte le volte che ne avevo voglia. Maurizio Mancini, Italy_booking.com
This was really nice
This was really nice stay and we will glad to come back again. Dariusz Andrian, Poland_booking.com
j'y ai séjourné avec mon fiancé durant les nuits blanches et bien que cet hotel ne soit pas simple à trouver (sauf si on y arrive en taxi, que l on peut commander avant notre arrivée à l hotel, avec l avantage d avoir un prix fixe) il est idealement situé; on est à deux minutes à pied de la nevsky propekt et à 5 de l Ermitage. L accueil y est bon, le petit dejeuner, pas très local mais suffisant pour bien démarrer la journée. et le ménage est bien fait. Vraiment un bon souvenir. Tripadvisor.com Read more
We`ll be back!
Thanks for a great stay! We`ll be back! Amriel & Adina, USA
Great hotel for the value
First, let me say that all of my contacts with hotel staff, from reservations, to visa support, to being there for 6 days were perfect. They could not be nicer, or more supportive. The location is great. 10 minutes to the Hermitage, The Neva and 5 minutes to Nevsky Prospect. The rooms are clean, but spare. The TV is good for Europe, with BBC and CNN. WiFi in the rooms and common areas is free. A good breakfast and they have a Samovar Service during the week with good cookies!! Read more Rogerjm, Olympia, WA_Triapdvisor.com
Spasiba! Hotel Herzen! Friendly, helpful personal, good breakfast, clean rooms and above all, well situated. Kind regards. Steyn & Elna Pieterse_travellallrussia.com
Thanks for s great stay
Thanks for s great stay in St.Petersburg and especially Herzen House. Very central, comfortable rooms. A huge thanks to the helpful staff, especially when my mobile jammed. Carmel & Joan Stewart, Australia
Helpful English speaking staff
Easy walk to all major attractions. Helpful English speaking staff. Breakfast more than adequate - and could make tea/coffee outside breakfast hours.Read more Henry Zelas, Christchurch.
Herzen house un hotel excellent rapport qualité/prix .
Accueil chaleureux. Personnel Adorable. Mérite largement ses 3 étoiles. Propreté impeccable. Petit déjeuner comme à la maison. et surtout l'emplacement moins de 10mn à pieds de l'Ermitage, St. Isaac et St. Kazan.La majorité du personnel chaleureux, disponible, pratique l'Anglais. Tripdvisor.com Read more
Very nice weekend
Very nice weekend in sunny St. Petersburg. Lovely city! Thank you for the comfortable stay and wi-fi connection. Riikka, Finland.
The staff was very friendly and hepful, the room was clean and comfortable, the breakfast was nice. The location was excellent. Paula Fernanda Machado Vieira de Carvalho, Rio de Janeiro
We found the staff very friendly
We found the staff very friendly and the spoken English quite good. They had all information that you needed and were very helpfull to first time visitors. The entrance is quite small just a door, and we walked past it the first time, but otherwise all was great... Simon Gore, Johannesburg
superb locatin & helpful staff
The staff were most helpful , the room was comfortable and the bathroom spacious. The location was superb ,it gave easy access to all the main attractions. Most enjoyable stay.Read more Christine Reinecke, Limerick
La Ubicacion es excelente
La Ubicacion es excelente, el desayuno buffet perfecto, mejor que lo esperado en un tres estrellas. El hotel es sencillo pero tiene todo lo que necesitas y el servicio es bueno. Puedes ir a todas partes caminando y sino con transporte público, te ahorras mucho dinero en taxi si lo que quieres ver es el centro de San Petersburgo. Fernando Martin, Barcelona
A lovely, friendly, comfortable hotel. Brilliant location. Barbara Griffiths, Great Britain
The staff was great and very responsive to any requests
The staff was great and very responsive to any requests. The rooms were spotless, quiet and comfortable, but small. The breakfast which is included in the room rate was good. It is also in a very good location and only a short walk from the Hermitage. There are several restaurants and a small convenience store close by. We stayed there for 7 nights and would certainly go back. They are a small property and fill up quickly, so you must book several months in advance if you will be in St. Petersburg during the tourist season. They have a good web site and are prompt in responding to any emails.Agoda traveller.
Beautiful hotel! Magnificent city… extraordinary cuisine+ sweet people, very hospitable. Love from Ann Arbor, Michigan, USA. University of Michigan. Hospital.
Henkilokunta oli erittäin auttavaista ja ystävällistä. Aamupala oli hyvä. Plussaa siita, että ruokailutila oli avoinna aina ja vapaasti sai ottaa kahvia, teetä, keksejä jne. Pikkulapsen vanhempana pikapuurot oli loistava juttu:). Petri Koskela, Lahti
Efficiency of the staff
The kindness and efficiency of the staff. Read more Yves THOMAS, La chapelle sur erdre
Many many thanks
Many many thanks for the patient and kindly staff –made the visit warm.Brian Lesley and Ella Knox, Great Britain
Thanks to you and your staff for the hospitality
Natalia, many thanks to you and your staff for the hospitality. The birthday cake helped make my birthday extra special. If you have the opportunity to come to the United States, we hope you come to Califonia so that we can welcome you to our city. Bill DeMaestro
Henkilökunta oli erittäin auttavaista ja ystävällistä
Henkilökunta oli erittäin auttavaista ja ystävällistä. Aamupala oli hyvä. Plussaa siitä, että ruokailutila oli avoinna aina ja vapaasti sai ottaa kahvia, teetä, keksejä jne. Pikkulapsen vanhempana pikapuurot oli loistava juttu:) Read more on Booking.com
Excellent location with very helpful staff
This hotel was a bit of an unknown to us, and we really selcted it due to its central location and nearness to the Hermitage. We were very pleasantly surprised by the very helpful attitude of the staff - thery went out of their way to be helpful from our arrival to our departure four days later.A good example of the staff's commitment to service came at the end of our stay. Bravo!!! Read more on Tripadvisor
Like coming home
Spasibo! We felt ourselves very welcome here. Like coming home, it was! Thank you very much! Juri and Petri Koskela_Finland
I loved the hotel
I loved the hotel. I cant believe how much hospitality everybody had with us. My stay was great. I love this place. I wish I would never leave. The receptionists were the most shocking. They were so nice. I loved it. This place was wow! I would like to come again. Martha Yoshida_Travel All Russia
This hotel was very nice with us. The rooms were great and spacious, we had everything we needed. Thank you so much for having us here we are very grateful.
We have been so satisfied and glad to stay at Herzen Hotel. The staff was very nice and helpful. We will recommend the Hotel and come back soon.
Everything was perfect
We were so glad to stay here in Herzen Hotel! Everything was perfect. Saint-Petersburg is a best city in the world! Thanks a lot! Nice staff! Have good customers! Olga, Emin, Vikki, Ganer
We want to thank you so very much for your hospitality and making our stay in your magnificent city most memorable. You all went out of your way for us and we thank you. Tall your president you are Russia’s next ambassadors.
Very enjoyable stay
Very enjoyable stay at the Herzen. The staff were very helpful and friendly. Pleasant surroundings in an excellent position. Thanks again to the staff for all their help and assistance. Andrew Cowan_booking.com
Excellent location and very well priced in an expensive city. Charles, Iklin, Malta_booking.com Read more
Great location & value!
Stayed here last August. The location is terrific, right in the middle of the city. The staff were very helpful and polite. They hotel also provided visa invitations in a timely manner. Would definitely stay here again. Pdxmichelle_tripadvisor.com Read more
Thank you to Management and Staff.
Had a wonderful stay here, at Herzen House. The staff were all wonderful and very helpful – always with a smile and happy disposition. Breakfast very healthy . fresh and good – a wonderful way to start a day. Herzen House was a great choice of hotels- very central , clean ,all necessary amenities available. Just loved it-would recommend to anyone visiting the beautiful city of St.Petersburg. Would definitely stay here again if I ever came back. Thank you to Management and Staff. Fran O' Donnel, Sydney. Australia_online-booking-engine.com
Thanks for all!
It was a good time here and in Russia.Thanks for all! Helena Hawaii, Spain.
It's very good hotel in the center of the city. Sholpan Kairgali,Kazakhstan Read more
We have had a wonderful stay at Herzen House
The staff is so friendly, helpful and conscious The breakfast is so healthy and delicious. The hotel is so excellent located within easy walking distance in most tourist destinations. The rooms are very specious with comfortable beds and large bathrooms. I would highly recommend the Herzen House and would return when I visit St.Petersburg next. My many thanks to the wonderful staff. We have had a wonderful stay at Herzen House. Lani Hearn
Petit hôtel TRES bien situé, proche des édifices à visiter et de la Néva. L'un d'entre nous était en fauteuil roulant. L'accessibilité en fauteuil roulant n'est pas assuré à 100% (une marche à l'entrée, une marche à l'intérieur et une porte de salle de bain un peu étroite) mais la chambre que nous avions est très spacieuse. L'hôtel se trouve au 4ème étage. On y accède par ascenseur large. Le personnel est accueillant et disponible. La rénovation de l'hôtel est récente. L'insonorisation est bonne par rapport à l'extérieur. Nous conseillons cet hôtel pour les personnes en fauteuil roulant accompagnés. Read more (Hervé Lefebvre, France)
Very conveniently located 3 blocks or so from Nievsky Prospekt, the center of town, 5 or 6 blocks to Hermitage Museum, park, sightseeing buses, and boat tours. There is free wi-fi internet in the room. A very decent, free breakfast is served every morning, featuring, eggs, cereals, russian pancakes, cold cut meats, breads, cheese, jam, yogurts, fruits, milk, juice, tea, coffee. Housekeeping is provided everyday. Hotel front desk speak english very well, and are very courteous and helpful. Hotel provides their own transfer taxi service to and from the airport for 1500 rubbles each way. Joseph Gaston, Drexel Hill, USA. Read more
Cozy and comfortable hotel in the center of the city
I had been at Herzen House hotel in a business trip. The company booked the room for me, and it turned out that I'd got superior room instead of standard. The room was spacious, there were some 4 windows with thick curtains and blinds on them. There were free Wi-Fi, the full-sized fully equipped bath, LCD TV on the wall, very cozy light and huge comfortable bed. The breakfast was tasty, however once or twice during our stay we had to get out very early and ask staff to get our breakfast early too. Staff offered us lunchboxes with our breakfast instead and that was very convenient. Location of the hotel is very central so it is very convenient for both business and leisure travellers. Heavyrail_tripadvisor.com Read more
From Herzen Ladies
Turnbull Anthony Robert
Thank you for a wonderful stay in your city of St.-Petersburg . All of your staff have been very helpful. An excellent hotel with a great location. We will recommend to our friends. Thanks once again.(Turnbull Anthony Robert, UK)
Mansebo Jose Ganzales
Un maravilbso hotel, muy bien situado y muy confortable los pancakes deliuosos. Hemos pasado unos dias fantasticos en one belce eiuded. Increible la catedroe de la sanpre Derramada. Muchas gracias per Toelo!!! (Mansebo Jose Ganzales)
Zeer vriendelijk personeel, de receptie deed alles wat ze konden om het de gast naar zijn zin te maken.Onno Zwart, Delft, Nederland. Read more
Grotowska-Leder Jolanta Irena booking.com
Thank you very much for staying in your hotel. The staff is very friendlyThe accommodation very comfortable. Grotowska-Leder Jolanta Irena, Poland. Read more
Superb location nearby Heremitage makes this place worth to take a shot. Although rooms were quite small there was everything you could need. Staff was really friendly and their english is good enough to make your point. Breakfast was amazing. When coming back into St.Petersburg this would be my first choice.
We stayed a week during a very hot spell and found the room clean and comfortable. Adequate breakfast,superb location. Excellent value in an expensive city.
Ivanka Vincour, www.educationcpe.com
Hotel was recommended by organizers of the conference.Also we checked comments about the hotel on the internet. Everybody very helpful, nothing was problem for the staff to help us and make our stay comfortable. Good air-conditioning, very good bedroom, good service, excellent position. All staff at the reception and at the kitchen –did everything to make our stay comfortable and enjoyable. New Farm, Australia
Ekatherina Schuller, Framn Alliance Travel
Agneta Glad_Sundom, Finland
Saimme hyvaa palvelua, hotellin suosituslista ruokapaikoista oli hyva. Huone oli pieni, kylpyhuone iso, hotelli oli siisti. Teekutsu oli mukava. Ei oikeastaan. Hotelli ei sovi sellaisille jotka haluavat "luksusta".
Michael Ploog, booking.com
Amabilite du personnel,pouvoir acheter des billets VIP pour l'Hermitage, the cafe et biscuits a disposition.Michael Ploog, Switzerland. Read more
Η πολυ καλη εξυπηρετηση του προσωπικου, η πολυ καλη τοποθεσια του, ολα τα ενδιαφεροντα σημεια τησ πολης σε αποσταση περιπατου.
Jim Powel, Australia
A well located hotel, close to everything. Very friendly and obliging staff. Nice clear rooms. Personable stay. Thank you.
Martin, Great Britain
Staff were very helpful, cleanliness was faultless, location was excellent close to the main tourist sites. They also offer free tea, coffee and biscuits all the time which is welcome after a day's touring. Breakfast was good too. The double bed was a bit small.
Olga, Moscow, Russia, booking.com
The hotel is perfectly located to the Palace Square, St. Isaac's Cathedral, The Admirality, the State Hermitage Museum. There are a lot restaurants around. Quiet hotel, good comfortable rooms, but there was misunderstanding about smoking in the hotel. It is not prohibited but administration asked to refrain from smoking during breakfast hours and while being in guest rooms.
Top marks for location and value
No hotels are cheap in Russia's main cities, and anything approaching luxury commands huge prices but with so much to see and do in St Petersburg, time spent in a hotel room is likely to be pretty minimal, so location and a comfortable bed at a reasonable price were our main criteria. The Herzen House Hotel filled both bills admirably. The hotel occupies the top floor of a building on Bolshaya Morskaya, a once-again -fashionable street lined with some grand houses that runs in to the top end of Nevsky Prospekt, just a few minute's walk from some of the city's main landmarks - St Isaac's Cathedral, the Winter Palace and the Admiralty. That was our first requirement met. A comfortable bed? The room was fine, nothing special but very clean, quiet ( we did have one of the back rooms), a bed I could sleep in very well and a perfectly adequate bathroom. A reasonable price? Very - currently (2010) a rack rate of 5800 roubles for a Superior twin room in high season is quoted - that's about US$195, A$220 or 140 euro and compared to the prices quoted by other hotels in the vicinity, this is is very reasonable. Special offers at different times include things such as discounts for booking on line, free tickets for the Hermitage, free airport transfers, etc. Check the website for all rates and special offers. The breakfast buffet offered plenty of choices and - a nice touch - once breakfast was over tea, coffee and biscuits were available all through the day in the breakfast room. English-speaking staff, free wi-fi and free use of a computer in reception all added to amenities. This is definitely a hotel to be recommended, so much so that, following our initial vacation visit, MrL and his colleagues have returned more than once when work commitments in Moscow have given them time off for some St Petersburg R&R. Read more
Viacheslav Shirokov, USA, Travel All Russia
St. Petersburg has hundreds of hotels to choose from, but some of them stand out in terms of their value. "Herzen House" is one of our favorite mini hotels in the city.So here I am, sitting in the hotel room in the very heart of one of my most favorite cities in the world - beautiful St. Petersburg. I have traveled around the world and around the States and stayed in dozens of hotels, but this, I must say, is one of the best hotel experiences so far. But let's take one step at a time. Read more
Juhau, Finland, Turku
Superb location nearby Hermitage makes this place worth to take a shot. When coming back into St.Petersburg this would be my first choice.
Nico, Belgium, Brussel
Great location, friendly staff and nice stay.We arrived early (before regular check in hour at 14:00) after a nightly train trip to St-Petersburg, but decided to head to the hotel straight away. Once there we were gladly welcomed at the reception desk for check in and were shown the luggage room where we could deposit our luggage, until our room was available for our further stay. After a short trip outside we noticed the excellent location of the hotel, near to the center and main attraction spots in St-Petersburg. After two o'clock we returned to the hotel and were shown to our room. The room was nice, roomy and tidy. While we refreshed we also received a little present from the hotel to welcome us even more. read more
Marie and Mohammed Samuelsson, Sweden, Orebro
Perfect hotel with perfect staff and location - even for disabled.At the perfect location this hotel is situated close to everything and for a fraction of the hotels 5 minutes walk away on the high street. The staff is on call 24 hours and speaks good English (which seems to be quite rare in Russia). This hotel works good for a disabled in wheelchair as well, but the rest of the town is not very handicapped friendly, but we managed just fine anyway - everyone is very eager to help. Hotel did not have their own restaurant but a lovely breakfast buffé and lots of restaurants close and even next doors. We are already planning to go back again, perhaps next summer, as a week was too short to see all that St Petersburg had to offer - and we would also like to bring my husbands parents with us so they can experience it with us. We will of course chose your hotel that trip too as the service was excellent and the staff most helpful and didn't see the wheel chair as a problem. We would absolutely choose this hotel for our next visit in this lovely city!! Highly recommended!
Koki Sugioka, Japan
Convenience location: 5 min walk to Issac cathedral, Nevsky Prospect, 10 min walk to Hermitage museum, 15 min walk to Kazan cathedral and metro. The stuff are very friendly(it looks a part-time student?), sometimes the stuff holds a tea party. speedy wireless internet and power connector exchange is in the room. I may use same hotel if I'll go to St. Peterburg again. Thanks staff!
Robert Bodack on behalf of Neal & Esther Zalenko, USA
When I told you that we were very pleased with our stay, at your hotel, 2 weeks ago, I was very serious. So much so, that I referred Neal & Esther Zalenko, who were traveling about 10 days behind us, that yours was a good place to stay. They took my advice and also stayed at Herzen, and now that they have returned to the United States, they thanked me for my recommendation to Herzen. So now, you have made two more friends in the United States.
Robert Bodack, USA, Farmington Hills
This is a nice, clean, centrally located hotel (we walked to St. Isaac's & Yusopov Palace and Nevsky Prospect), with free lobby internet PC and wi-fi throughout. The Front Desk staff was exceptionally helpful (calling taxis, arranging transfers, etc) and everyone of them spoke English. These are plain rooms, in a plain hotel (nothing fancy) but with a King Bed, comfortable chairs, decent working desk space, generous closets, large bathroom with shower AND bath, TV and a Free Breakfast...and at a price that cannot be beat. We finished our River Cruise from Moscow to St. Pete and stayed at Herzen from Sat thru Tues. If you're not looking for "fancy", this is a hidden "value" gem for the money!
Steve Kohl, USA, Oregon
A clean and basic room with a good bed, tv with one english channel and lots of other language channels, good wifi in the room and a reliable and not busy computer in the reception area, a very good bathroom and a very good and friendly breakfast you pay for the very convenient location with some street noise.
Stefano Chiaravalle, Italy
We spent 4 days (and night) in SPB and the choice of the hotel was very important. This location is close to everything and the mini hotel is very pleasant: the rooms are nice, spacious and silent. The staff at the reception speaks fluently English and is very "customer satisfaction" oriented. A very pleasant stay.
I know it has been a while since I stayed at Herzen House but as promised here is my opinion. I enjoyed my stay very- very much. I did not expect the place to be so small, cozy and professional. Rooms are very nice, free WiFi in all rooms is the best thing across Russia. Food is good, tea/coffee 24h service is great too, especially in winter time. And of course at last but not least, the most important - staff. No matter who was at the reception the service was perfect. You are all very helpful and understandingly forgiving to us strange foreigners.
Thank you very much again.
Just Great accommodation! Herzen House Hotel was perfect in terms of location it's really only 5 min. walk to Hermitage and Nevsky prospect, 15 min. walk to St. Isaac's Cathedral and other tourist attractions. The hotel itself was not that big, on the 4th floor of the building, with a lift and quite spacious rooms. The room was equipped rather good (can be compared to the 3-4 star hotel room). The staff was polite and helpful with all our requests concerning the theater tickets, airport transfer and visa invitations. Most likely to return back to this hotel!
I came to St Petersburg to visit my Russian friends whom I already know for quite a long time. This year I decided to visit them in May, as I was advised that the May holidays is the good time for coming. My friends had the days off and plenty of time to show me the city. They also arranged me the accommodation in Herzen House, as their apartment was not that big for guests. I've relied on their choice of hotel and was not disappointed. As the hotel is in the center we easily walked around all the attractions. I had very comfy room with all needed amenities. And as I am not a frequent reviewer of hotels, I would probably say nothing new about the Herzen House, except calling the hotel - a great place to stay in St Petersburg!
Mario Fonti, Rome
Back to Rome I would like to thank you all for your support and for the time spent at the hotel, we did enjoy our stay
A lovely small hotel, not many rooms, so the atmosphere was quite and friendly. I wish I knew about Herzen House in St. Petersburg earlier, I've stayed at some other hotels (don't want to advertise any), but they were with lower level of service. The location was nice, crossing of Bolshaya Morskaya Street and Nevsky prospect. Many attractions are around, including my favorite Isaac’s Square, just few steps from the hotel. Staff speaking very good English and very helpful with all trip arrangements including Russian visa and so on. I was recommended a nice Greek restaurant nearby. Great value!
I'm back to Germany and decided to write this review to thank the hotel staff for support and care. I've been searching for a small hotel in the city centre of St. Petersburg, and Herzen house seemed to be one. The reception girl did all the best to provide me with detailed information about the city - her advices were helpful (where to go and where to eat, what to visit), although I forgot her name, I would thank the reception generally for being so open-minded and attentive! The hotel left only pleasant and bright memories, highly recommend this place to everyone!!!
Peter Graef, Aachen University, Germany
To all those who did a great Job! Having returned to my university I like to thank you for all your efforts to provide a great time for me in St. Petersburg. I appreciated very much that nice souvenir, which reminds me to come back to Herzen House pretty soon. Have a successful time!
Jean Bourgeois, Belgium
Dear 'Herzen Hotels', Back in Belgium, we can now appreciate fully the pleasure of our stay in your hotel. Thanks a lot, and congratulations for the quality and quietness of your hotel.
Mario Fonti, Rome, Italy
Back to Rome I would like to thank you all for your support and for the time spent at the hotel, we did enjoy our stay.
Jakub Nowak, Poland
I know it has been a while since I stayed at Herzen House but as promised here is my opinion. I enjoyed my stay very very much. I did not expect the place to be so small, cosy and professional. Rooms are very nice, free WiFi in all rooms is the best thing across Russia. Food is good, tea/coffee 24h service is great too, especially in winter time. And of course at last but not least, the most important - staff. No matter who was at the reception the service was perfect. You are all very helpfull and understandingly forgiving to us strange foreigners. Thank you very much again.
Song Ziliang, Singapore
Thank you for the excellent hospitality. The experience of living here is certainly fantastic and heart-warming.
Christian Richter, Germany
Thank you for making our stay at Herzen House special. We enjoyed St. Petersburg very much. It won't be the last time visiting. Spasibo!
Yuri Zelenin, USA
Very nice hotel, great value, responsive and friendly staff. I will recommended it to best friends only.
Thank you for a very pleasant stay. The staff were helpful and very professional. They helped to make our stay most enjoyable with suggestions by helping for tours. No more travelers arrive independent this is most important. Thank you again.
I had a very pleasant stay in St.Petersburg and the Herzen House personnel have a great responsibility for that feeling. I enjoyed very much staying here and I will certainly advise friends and family how nice this hotel is.
Bill Harlan, USA
We both got home fine, with a delay of one day in Chicago, due to weather. I have been to the Dr. here and they now have me in a full leg cast for my broken ankle. We certainly appreciate all the help your front desk gave to both of us, particularly to my wife after the accident. Especially like the Vodka bottle you gave her that was the blue delft type glass. Blue is our favorite color, and it is a wonderful reminder of good times in St. Pete. Again thanks for your kindness, help and concern for the Harlans.
Caroline + Ben, Australia
The Hezen House team are a wonderful, helpful and supportive group of people. We were welcomed with smiles + this made us feel comfortable on our arrival. We have really enjoyed our stay here in Russia. The hotel is so central and comfortable, it has been a blessing! Thanks again!
An American Brass Quintet
This is the best hotel in the history of the past few days. We love you. And if you are ever in the USA and need some Mexican food and a disco we will have to separate the two because in the USA Mexican restaurants just do not turn into disco's after dark.
Elizabeth Fraischan, Sportifs a Bord, France
A French marathon group: on behalf of all my clients, I would like to thank all the staff of Herzen House for their kindness, friendship. It's the start of a long business time. All the best and see you in 2009.